Microsoft Teams
8.9 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 84

Communications

88

Web & Desktop Conferencing

87

Mobility

86

Secure Access

85

Presence IM

85

Call Management

84

Centralized Management Portal

83

Continuous UCC

82

Audio Transcription

81

Speech Access and Personal Assistant

81

Session Border Controller

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Microsoft Teams Reviews

Oren B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good software, very stable

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Not applicable

What is your favorite aspect of this product?

Not applicable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Not applicable

Dhruvi J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good tool for video conferencing online

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The user interface is unique as compared to other similar products. The security of the Microsoft team is good as compared to other similar products.

What is your favorite aspect of this product?

It consumes less internet data in meeting. We can create meetings easily. There is a chat option available in meetings.

What do you dislike most about this product?

The notification on mobile devices is irritating because it comes many times. It takes too much RAM while using Microsoft Teams.

What recommendations would you give to someone considering this product?

The Microsoft team is secure so it’s very helpful. Overall it is a good tool to use. We can create meetings easily and send invitations quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sheetal L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

A must to have tool every company

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

As most people are aware of Microsoft technologies, this tool is easy to learn and it is well integrated with other Microsoft products. We record each meeting and the meeting can be retrieved at any point in future. When there is a conflict and i could not attend a meeting, i watch the recording and keep myself up to date.

What is your favorite aspect of this product?

Great user experience, Intuitive, fantastic mobile app. The ease at which one can swap one device to another while the meeting is still going.

What do you dislike most about this product?

Sometimes, call drops for no apparent reason. Though this has become rare in recent times.

What recommendations would you give to someone considering this product?

A must have product. Do not compare this tool with Skype for Business. This tool is a game changer. This is the most used tool by me. I cannot think of a day without this tool. It has increased productivity by leaps and bounds.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons