What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Oren B.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Good software, very stable
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Not applicable
What is your favorite aspect of this product?
Not applicable
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Not applicable
Please tell us why you think this review should be flagged.
Dhruvi J.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2021
Good tool for video conferencing online
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The user interface is unique as compared to other similar products. The security of the Microsoft team is good as compared to other similar products.
What is your favorite aspect of this product?
It consumes less internet data in meeting. We can create meetings easily. There is a chat option available in meetings.
What do you dislike most about this product?
The notification on mobile devices is irritating because it comes many times. It takes too much RAM while using Microsoft Teams.
What recommendations would you give to someone considering this product?
The Microsoft team is secure so it’s very helpful. Overall it is a good tool to use. We can create meetings easily and send invitations quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sheetal L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2021
A must to have tool every company
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As most people are aware of Microsoft technologies, this tool is easy to learn and it is well integrated with other Microsoft products. We record each meeting and the meeting can be retrieved at any point in future. When there is a conflict and i could not attend a meeting, i watch the recording and keep myself up to date.
What is your favorite aspect of this product?
Great user experience, Intuitive, fantastic mobile app. The ease at which one can swap one device to another while the meeting is still going.
What do you dislike most about this product?
Sometimes, call drops for no apparent reason. Though this has become rare in recent times.
What recommendations would you give to someone considering this product?
A must have product. Do not compare this tool with Skype for Business. This tool is a game changer. This is the most used tool by me. I cannot think of a day without this tool. It has increased productivity by leaps and bounds.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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