What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Pooja M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
A much needed tool, however, expensive
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is a tool for easy collaboration. We have been using it for 5+ years. It proves to be highly efficient in a big organisation. However, if you are a small start up, there are cheaper alternatives. That being said, it delivers what is promises. I can connect with colleagues from a specific department without having to ask people, all the data is available.
What is your favorite aspect of this product?
The User Interface is clean and the colours are pleasant. My favourite part would be the visibility and status, which is available throughout. During the Pandemic, this has been a core platform for us.
What do you dislike most about this product?
So, when I start the system, and even though I am connected to the Wi-fi, it takes its sweet time to let me start working on it. Sometimes, this becomes frustrating. Other than this, no complaints.
What recommendations would you give to someone considering this product?
You can definitely go for it. However, consider using a cheaper/free alternative if the number of stakeholders is not large
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Amilker C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Bom, mas precisa melhorar o áudio.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integração com o resto do pacote MS
What is your favorite aspect of this product?
Existem diversas integrações nativas.
What do you dislike most about this product?
O áudio nas ligações é muito ruim.
What recommendations would you give to someone considering this product?
Avalia a cultura da empresa pra colocar produtos similares, se estão acostumados com MS office, o uso do Teams será fácil.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Client's Interest First
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Quick collaboration tool
Likeliness to Recommend
Pros
- Enables Productivity
- Client's Interest First
- Over Delivered
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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