What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Erlon S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Has great potential, but I constantly face issues.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its biggest differential to other products is without doubt its easy integration to other Microsoft products. On the other hand simple and necessary integrations with 3rd vendor apps are not available what stop us to create reliable processes with important tools.
What is your favorite aspect of this product?
The realtime chat transcription and automatic translation are in my humble opinion the most powerful feature in relation to other competitors.
What do you dislike most about this product?
Unexpected behaviours, for example, if is common files previously shared into chat rooms just disappear. Also I don't like the way the conversations are organized in blocks. Sometime we get lost on them.
What recommendations would you give to someone considering this product?
Even being a Microsoft tool, I feel like it is something not that mature. If you strictly needs integrations to other microsoft products then you should evaluate it. If not, wouldn't hurt to take a look on other tools.
Pros
- Caring
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Reliable
- Less Performance Enhancing
- Less Inspiring
Please tell us why you think this review should be flagged.
Kirithikaa S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Interacting with colleagues
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team has made it possible to create repeated schedules for sprint ceremonies like daily standup calls and also books a slot in the user's calendar to ensure no one else double books their time slot.
What is your favorite aspect of this product?
Ability to present one's screen and also hand control to another person helps in improving collaboration within teams
What do you dislike most about this product?
Requires a good internet speed to maintain a stable connection and doesn't have option to change audio or video quality
What recommendations would you give to someone considering this product?
Microsoft Teams offers colleagues to opportunity to connect with other which is very much required during this pandemic era
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Caitlynn D.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Effective communication and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams allows users to communicate and collaborate with each other from anywhere in the world. Additionally, it can be synced with multiple other products whether Microsoft or another platform.
What is your favorite aspect of this product?
The feature I use the most is that chat feature, however, the teams group where files can be uploaded, shared, and edited is an excellent resource within the platform versus having to be connected to the network or use a different cloud product. With everything being integrated it saves time and resources.
What do you dislike most about this product?
I have not come across any issues with Microsoft Teams.
What recommendations would you give to someone considering this product?
Anyone who needs to either communicate, meet virtually, or collaborate with someone else would benefit from using Microsoft Teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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