What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vincent C.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Teams is an good enterprise level comms platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The overall integration with multiple platforms in the Office 365 suite allows a consistent look and feel across applications. It provides a unified and usable administration interface that simplifies admin tasks, configuration and usage. Also having one support portal for all aspects is a great time saver when troubleshooting issues.
What is your favorite aspect of this product?
The ease of starting ad hoc meetings.
What do you dislike most about this product?
Data for Teams is stored across multiple applications. For example, groups in Exchange, data could be in One Drive or Sharepoint.
What recommendations would you give to someone considering this product?
If your company is already using the Microsoft suite, this is the best collaboration platform to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rajkishore M.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Aug 2021
Virtual meetings with best Microsoft tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Best interface for both beginners and professionals. Easy to setup and create meetings with teams. Free for all. Lots of features from competitors.
What is your favorite aspect of this product?
Easy user interface which is usefull for everyone. You can collaborate with your team virtually with this tool. You can share files with any size to your colleagues, team members easily. During video conferencing you can share screen and give presentation to your team, board members, clients, etc. Custom background, whiteboard, voice management are the highlighted features of this software. It is available both in web and mobile version.
What do you dislike most about this product?
It is very useful software for all. Nothing to dislike.
What recommendations would you give to someone considering this product?
I would recommend this as it is not much pricing according to it's competitors. User friendly and best features where you can share screen, manage voice, etc. When talking it will remind you if your mic is off. It has unique features which makes it best among it's category.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samuel B.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very handy compatibility capability
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It features dedicated conversation channels that can be created for certain topics.
What is your favorite aspect of this product?
My favourite aspect would be the smooth and easy integration ability with microsoft 365. It is compatible on Android, Windows, and iOS and the experience does not change across.
What do you dislike most about this product?
No dislikes so far the software has been very useful in work.
What recommendations would you give to someone considering this product?
I would recommend anyone considering the software to have a microsoft office account so as to fully take advantage of the features offered by the product.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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