What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vijaykumar C.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2021
The hub for teamwork
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Setting up a video within seconds tom meet securely with colleagues Creating group chats to send messages and keep multiple people in the loop Sharing and editing filed securely and in real time
What is your favorite aspect of this product?
Recording meetings using the screen recording feature to share with members who may have missed the meeting
What do you dislike most about this product?
It has a lot of features and can take much time to customize. The implementation process takes time and too
What recommendations would you give to someone considering this product?
It provides file sharing options, chat, instant messaging, voice and video conferencing services to businesses of all sizes. I highly recommend as a unified communications-as-a-service provider.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohammad A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best platform for internal communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is an amazing tool to maintain real time connect with our dispersed team members. The remarkable integration of Microsoft between Teams and its Office 365 stack is what sets it different & better from others. Adroitly integrated with the other Microsoft office apps, it enables us for seamless collaboration, chat, e-meet, file sharing etc. Microsoft Teams is highly customizable with a clean and easy to use interface. In the present corona times, it has lately become a blessing for our work from home teams. Group meetings, daily reporting, virtual conferences, online sessions, screen sharing is no more a task now.
What is your favorite aspect of this product?
Microsoft Teams helps u to maintain a close connect with the socially distant teams through instant messaging, chat, virtual meetings, video conferences. Integration with Microsoft Office apps is the best feature of Teams. It allows easy access to Office productivity apps such as Excel and Word, as well as well as cloud storage and syncing solutions like SharePoint, Power BI, and Delve. At times, when there is a need for content collaboration or reporting, it works amazingly well for file sharing. The quick chat feature is a bonus feature that allows us to quickly communicate with the team members in the times of contingency.
What do you dislike most about this product?
The Graphical User Interface lacks functionality at Microsoft Teams. It is a complicated feature and requires extensive practice & guidance to implement it. Due to compartmentalized structure, Microsoft Teams presents an air of formality amongst the users. With a defined set of rules and communication norms, it tends to inhibit an open dialogue with the team members. Another thing which I strongly advise for improvement is the time taken to access & get online onto the platform. It takes a lot of time to connect to the server as compared to the other contemporary products.
What recommendations would you give to someone considering this product?
Microsoft Teams meets all my requirements, and I would suggest others to give it a try. It offers the best features to conduct meetings and share data and work-related files. The mobile app also works very smoothly along with almost all the features. The only downside is its over-dependence on network connectivity. It often gets dysfunctional when there is poor or limited network connectivity. It's a high bandwidth software which lags sometimes during traveling due to internet speed fluctuation. I would suggest to release lite version for the same. Otherwise, it is the best in the market out of all the similar available tool in the market.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Security Protects
Please tell us why you think this review should be flagged.
Mayara G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to integrate with other softwares
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I see very similar tools available, but the difference is the Microsoft Support.
What is your favorite aspect of this product?
Technical support
What do you dislike most about this product?
Instability
What recommendations would you give to someone considering this product?
Use it if you have other Microsoft tools already
Pros
- Helps Innovate
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Please tell us why you think this review should be flagged.
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