What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rajkishore M.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Aug 2021
Virtual meetings with best Microsoft tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Best interface for both beginners and professionals. Easy to setup and create meetings with teams. Free for all. Lots of features from competitors.
What is your favorite aspect of this product?
Easy user interface which is usefull for everyone. You can collaborate with your team virtually with this tool. You can share files with any size to your colleagues, team members easily. During video conferencing you can share screen and give presentation to your team, board members, clients, etc. Custom background, whiteboard, voice management are the highlighted features of this software. It is available both in web and mobile version.
What do you dislike most about this product?
It is very useful software for all. Nothing to dislike.
What recommendations would you give to someone considering this product?
I would recommend this as it is not much pricing according to it's competitors. User friendly and best features where you can share screen, manage voice, etc. When talking it will remind you if your mic is off. It has unique features which makes it best among it's category.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samuel B.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very handy compatibility capability
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It features dedicated conversation channels that can be created for certain topics.
What is your favorite aspect of this product?
My favourite aspect would be the smooth and easy integration ability with microsoft 365. It is compatible on Android, Windows, and iOS and the experience does not change across.
What do you dislike most about this product?
No dislikes so far the software has been very useful in work.
What recommendations would you give to someone considering this product?
I would recommend anyone considering the software to have a microsoft office account so as to fully take advantage of the features offered by the product.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Pooja M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
A much needed tool, however, expensive
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is a tool for easy collaboration. We have been using it for 5+ years. It proves to be highly efficient in a big organisation. However, if you are a small start up, there are cheaper alternatives. That being said, it delivers what is promises. I can connect with colleagues from a specific department without having to ask people, all the data is available.
What is your favorite aspect of this product?
The User Interface is clean and the colours are pleasant. My favourite part would be the visibility and status, which is available throughout. During the Pandemic, this has been a core platform for us.
What do you dislike most about this product?
So, when I start the system, and even though I am connected to the Wi-fi, it takes its sweet time to let me start working on it. Sometimes, this becomes frustrating. Other than this, no complaints.
What recommendations would you give to someone considering this product?
You can definitely go for it. However, consider using a cheaper/free alternative if the number of stakeholders is not large
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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