What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mudakuvaka T.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Perfect collaboration tools
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It features a very simple integration with microsoft 365.
What is your favorite aspect of this product?
Microsoft Teams has a built-in feature that can translate any conversation which makes it to break language barriers when communicating with other members of the organisation from different countries. It also features whiteboards that makes it easy for teams to collaborate and sketch ideas at the same time.
What do you dislike most about this product?
No dislikes so far I love the features.
What recommendations would you give to someone considering this product?
This product has the capability to collaborate teams from different countries easily with no barriers and it features great collaboration tools I would recommend this product to anyone
Pros
- Reliable
- Saves Time
- Fair
- Transparent
Please tell us why you think this review should be flagged.
Shalom B.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
A lot of flexibility
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has a live transcript feature with high accuracy, minimal latency.
What is your favorite aspect of this product?
It has a noise suppression feature that works perfectly in noisy rooms. It has a full integration with Microsoft 365. The user interface is very user friendly.
What do you dislike most about this product?
It requires microsoft account.
What recommendations would you give to someone considering this product?
It is very handy product that provides a lot of flexibility when using it for meetings.
Pros
- Helps Innovate
- Reliable
- Friendly Negotiation
- Continually Improving Product
Please tell us why you think this review should be flagged.
Vincent C.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Teams is an good enterprise level comms platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The overall integration with multiple platforms in the Office 365 suite allows a consistent look and feel across applications. It provides a unified and usable administration interface that simplifies admin tasks, configuration and usage. Also having one support portal for all aspects is a great time saver when troubleshooting issues.
What is your favorite aspect of this product?
The ease of starting ad hoc meetings.
What do you dislike most about this product?
Data for Teams is stored across multiple applications. For example, groups in Exchange, data could be in One Drive or Sharepoint.
What recommendations would you give to someone considering this product?
If your company is already using the Microsoft suite, this is the best collaboration platform to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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