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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1902298/original/1902298.jpg?1690992136)
Alessandro D.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
The best communication tool out there
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration with Office 365 is the key to its success, Microsoft Teams really opens up to a new conception of teamwork and workplace.
What is your favorite aspect of this product?
The integration with Office 365 and other organization 3rd party tools
What do you dislike most about this product?
The screen sharing, especially when there's the need to gain control of mouse and keyboard, is not great
What recommendations would you give to someone considering this product?
Microsoft teams integrates perfectly in an existing infrastructure with an extreme granularity over permissions and organizations. The Office 365 integration really takes the product to the next step, above anything else out there.
Pros
- Continually Improving Product
- Unique Features
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1880732/original/1880732.jpg?1645558392)
Rohit J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Perfect collaboration application out there
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration of various MS features
What is your favorite aspect of this product?
Accessibility to all features of office 365 in one place
What do you dislike most about this product?
Random glitches in notifications and calls
What recommendations would you give to someone considering this product?
To put all MS tools together
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Megan S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Microsoft Teams is essential for working remotely
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams is very easy to use compared to others. We previously used WebEx and it was difficult to navigate, share your screen, and give control to other users for presentations.
What is your favorite aspect of this product?
I love how it's integrated with Outlook. When you set up a meeting in Outlook, all you have to do is click a button to add the Teams capability to the appointment.
What do you dislike most about this product?
Sometimes there are echos and we haven't been able to figure out why. It's more frequent when people use the app on their phone vs a computer.
What recommendations would you give to someone considering this product?
If you are already a Microsoft user, this will be very intuitive and easily integrate into Outlook and Sharepoint.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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