What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Perfect for team collaboration
Likeliness to Recommend
Pros
- Effective Service
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Patricia V.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very secure file sharing platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has the ability to automatically save files shared across all conversations into the document folder of SharePoint Online.
What is your favorite aspect of this product?
It can be used for online meetings whereby upto 10,000 users can join. It has audio conferencing whereby anyone can join an online meeting via phone also users that are on the go can participate with no internet required.
What do you dislike most about this product?
Licensing is required for audio conferencing
What recommendations would you give to someone considering this product?
This product can handle big company meetings because of the number of users who can join the online meetings I would recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alberto S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent to integrate all Microsoft products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What I liked most of Microsoft Teams is the fact that you can integrate not only with other Microsoft products but also with other sources. It is very easy to use and intuitive for users. I can have all my working files in the same place.
What is your favorite aspect of this product?
The possibility to share with whoever you like, dashboards, files, tasks, calendars. It is just up to you to learn and set it up for your most convenient use.
What do you dislike most about this product?
The only thing I dislike is the fact that chat windows show up in the same window where you might be working a file, and in order to respond to a chat, you have to move from where you are to the chat window.
What recommendations would you give to someone considering this product?
I really recommend to train your users in all the functionalities so they can get the most out of this product. You shouldn't be attaching files anymore to emails, or spamming people with extense communications. You have everything you need all in one tool.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
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