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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1906676/original/1906676.jpg?1646762639)
Anup K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Fabulous Product provided by Microsoft"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The help and Services given by Microsoft are so particularly great as contrast with other comparable items
What is your favorite aspect of this product?
It has such countless valuable highlights and functionalities that saves our valuable time. We can record meeting, screen sharing, live visit moreover. The most loved element that I like most is a single tick component and auto-concede include. Its so quick and more straightforward to utilize.
What do you dislike most about this product?
There is nothing dislikable with regards to Microsoft Teams except for the estimating is minimal higher as contrast with other comparative items. In any case it is one of the most incredible for audio/video conferencing.
What recommendations would you give to someone considering this product?
Microsoft Teams has both free and membership model. I would prescribe this product to others for better client experience.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1894725/original/1894725.jpg?1647457474)
Dheeraj Kumar B.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2022
Meetings and discussions made easy to go
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
User interface and ease of use.
What is your favorite aspect of this product?
instant messaging and calls. Metaverse should be included.
What do you dislike most about this product?
sometimes it hangs up. Network troubling
What recommendations would you give to someone considering this product?
Cool to use and makes work discussions more easy.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Todd w.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Easy to use with rich features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's chats are easy to manage and include an easy search Option for retrieving previous chat history unlike other similar platforms
What is your favorite aspect of this product?
It's video call quality is excellent. It allows to share screens. Has files and doc's sharing options. Has good chat features. Easy to use team meetings.
What do you dislike most about this product?
It does a great job at establishing a means of communication with coworkers and clients so I have nothing that I dislike towards it.
What recommendations would you give to someone considering this product?
Yes,it's a great enterprise communication tool for business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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