What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Ideal for collaboration at a wider scale
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is probably a good baseline solution for collaboration, communication and some light project management throughout an organization. It has everything a good collaboration suite can offer (plus the features you get by using outlook and it's calendar), plus a strong video/voice conferencing system that makes it clear there's no rivals in what it does. Hard to beat.
What is your favorite aspect of this product?
As with all things Microsoft, using it takes a while but once you learn how to do it. you immediately start depending on it. Teams quickly became part of my day to day up to the point my internal meetings and projects are 100% teams dependant.
What do you dislike most about this product?
New features are not deployed as quickly as I would like to see them out there.
What recommendations would you give to someone considering this product?
Take your time evaluating it. There's a change management component you might want to look into if you're coming from other platforms that are not as integrated (i.e. even orgs using skype + sharepoint as a combo might find it a bit challenging), but it's totally worth it.
Pros
- Enables Productivity
- Helps Innovate
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Vaishnavi A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Easy to use and a amazing product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and security
What is your favorite aspect of this product?
Audio clarity is really amazing.
What do you dislike most about this product?
Nothing about dislike
What recommendations would you give to someone considering this product?
Audio clarity is good and it is a secured software. Give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Susan C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Amazing unified communications platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is great featured product with all communication tools for all business enterprises.
What is your favorite aspect of this product?
The main aspect I like about Microsoft Teams is its capability to multitask virtual conversation and chatting. It is easy to use and deploy in desktop devices with relatively low cost. The support team is always ready to offer any possible assistance when reached.
What do you dislike most about this product?
I have not experienced any low performance feature in this product.
What recommendations would you give to someone considering this product?
Microsoft Teams is best unified communications platform with all necessary communication tools.
Pros
- Caring
- Saves Time
- Fair
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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