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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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sairam k.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2022
it is a revolution in work from home culture
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it has complete ecosystem teams for collaboration, Jira, confluence. all three are integrated and single user management
What is your favorite aspect of this product?
everything is better compared to other software I used
What do you dislike most about this product?
It takes a lot of system ram. Microsoft may need to look performance aspect
What recommendations would you give to someone considering this product?
go ahead and you will not regret
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Petar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Could be good, if not for many bugs and bad UX
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great integration with Windows and Office 365 products.
What is your favorite aspect of this product?
Notification when somebody joins a meeting with link to join as well.
What do you dislike most about this product?
Too many bugs. Alwful UX.
What recommendations would you give to someone considering this product?
If you already use office 365 give it a try. If messaging is critical to you, try other products.
Pros
- Includes Product Enhancements
- Security Protects
- Generous Negotitation
- Transparent
Cons
- Slower Product Innovation
- Less Reliable
- Commodity Features
Please tell us why you think this review should be flagged.
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Gosia P.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Fantastic member of very popular office suite!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with MS Suite, easy to use (although it sometimes cause problems with accessing the account if you have more than one), intuitive, compact
What is your favorite aspect of this product?
Enables me to encourage people that I would with on their terms and conditions as there is history of what happened before kept so they can revisit, comment etc in their own time
What do you dislike most about this product?
Switching between accounts if you have more than one
What recommendations would you give to someone considering this product?
Just do it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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