What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alice N.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2021
Intuitive user experience, 24/7 customer support.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What really differentiates Microsoft Teams from other products in our markets today is that it has the prolific and outstanding features like; - Conversation within channels and teams. -Online video calling and screen sharing. -Online meetings. -Audio conferencing. -Documents storage in sharepoint.
What is your favorite aspect of this product?
My favourite aspect is that Microsoft Teams its more than just a chat - We use chat windows in Teams to have quick conversation with our colleagues, it also easy to share a file just by attaching in the chat,then have a call video/audio to colleagues discussing the files straight from the window. Stay connected, anytime, anywhere- with Microsoft Teams when even on the move we are connected and reachable and have access to all the resources.
What do you dislike most about this product?
Nevertheless like just any other platforms MT has its own downfalls and that is, -Limited storage. -Insufficinent notifications. I hope the service team look on that. The rest is marvelous.
What recommendations would you give to someone considering this product?
I recommend MT because it has a price diversity which means it can fit to any budget of any business. Makes collaboration seamlessly.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Mariana J.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
An outstanding collaboration workspace
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
With Microsoft Teams, i can create a chat bot that helps me with the HR task online, from the Teams interface and reduce the amount of work that the HR team used to have.
What is your favorite aspect of this product?
It is easy to upload documents to Teams, share them and work on them with colleagues. The User Interface is super user-friendly making it easy to access, navigate and use. The documents we share, notes, photos all are stored there so we do not need to look for them every time. The 'search' button in the chats makes it easy to access the chats you want. Segregation into teams and channels helps organize the work conversations immensely.
What do you dislike most about this product?
So far, i have not encountered any significant problems while using Microsoft Teams.
What recommendations would you give to someone considering this product?
I highly recommend this product for its high end features. Try it out to enjoy the functionalities it comes with.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Muhammed A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2021
My daily journy through Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is very simple and easy to use, Since the Covid-19 Panademic it helps organizations in thier conferences and daily meetings either voice calls or video calls.
What is your favorite aspect of this product?
The group chats and the video calls per channel.
What do you dislike most about this product?
after working on Teams much time, it starts to hang suddenly. i need to restart the application every 6-8 hours
What recommendations would you give to someone considering this product?
adding the webinar sessions on Teams will improve it tottaly.
Pros
- Enables Productivity
- Effective Service
- Respectful
- Reliable
Cons
- Less Performance Enhancing
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.