What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Phoebe M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Convenient workspace for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.
What is your favorite aspect of this product?
Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.
What do you dislike most about this product?
During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.
What recommendations would you give to someone considering this product?
I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
David G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A productive video conferencing tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's simple to share and collaborate with my teams on documents. Microsoft Teams keep me more organized on my work.
What is your favorite aspect of this product?
It's simple for teams to collaborate when working with Microsoft Teams. Enhance instant messaging. It's simple to make video and voice calls with this tool. Enables ease of screen sharing. It's very important with managing team tasks.
What do you dislike most about this product?
Microsoft Teams have robust features that consumes alot of bandwidth internet usage.
What recommendations would you give to someone considering this product?
Microsoft Teams bring team collaboration, tasks management, instant messaging and video conferencing under one roof hence any organization should give to a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Charan Raj Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Best centralised tool for E2E project management
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The best part of Teams application is communication and collaboration with team. Here we can communicate, share docs, manage projects, can view the progress of each items Other tools are not supporting these many features CI CD pipeline integration Schedule a meetings Transparent of work details for everyone in the team
What is your favorite aspect of this product?
Communication Sharing CICD Integration with their party tools Project management and team collaboration Meeting schedules
What do you dislike most about this product?
Nothing to say dislikes, can be improvement areas are Security permission are somehow difficult to understand Costing is little high compared to other tools in the market Certification are not properly structured
What recommendations would you give to someone considering this product?
Highly recommends who wants to do Management, collaboration and communication in single point of access this is the best tool High customer support
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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