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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Ojas K.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2022
Hands down the best communcation tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The variety of tools it offers, which makes the integration process seamless as most of the tools are owned by miccrosoft & there are hardly any third party tools that I have to use at my current workplace
What is your favorite aspect of this product?
Microsoft teams make document sharing easier
What do you dislike most about this product?
I find the user interface a little complicated, so it takes some time to get used to this tool
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lauren F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Great tool to reach your files anywhere
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It kept people's salaries in their pockets and even allowed many to be hired throughout a pandemic via web interviews and it's such a great way to conduct meetings and communicate back and forth with work colleagues.
What is your favorite aspect of this product?
It allowed people to communicate still and work collectively and essentially continue doing their jobs even though they were working remotely.
What do you dislike most about this product?
I believe that in a short period this application has made incredible advancements and in the long run is heading in the right direction I have no dislikes about it.
What recommendations would you give to someone considering this product?
It helps your company projects run more efficiently and provides a convenient platform for team communication.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Alyssa G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
The business messaging app from the Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is enormously customizable. It is integrated with other Microsoft apps. It has every feature from messaging, conferencing to file sharing which makes it all in one business package. It syncs with Microsoft as well as not Microsoft products you may need for your business. This feature saves your time and effort. The integration with calendar is quite useful for scheduling the meeting. You have voice cancellation option when you are working from home. You can also opt to screen-sharing, white board, dark mode, customizable background and much more.
What is your favorite aspect of this product?
It has all the features that a good tool should have. Integration with other tools makes Microsoft team more easy to use.
What do you dislike most about this product?
File management system is not intuitive. Screen-sharing is not perfect. It also causes problem when you give screen control to others. Team’s needs a lot of RAM to work and operate slow as compare to other tools.
What recommendations would you give to someone considering this product?
It is recommended from small to larger business as it is really helpful to collaborate with many people. You can stay connected to your team anytime anywhere.
Pros
- Efficient Service
- Effective Service
- Respectful
- Fair
Please tell us why you think this review should be flagged.
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