What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Easy to use, and cost effective
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Swarupa K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Professional communication software from Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Other applications don't have option to restrict the files. In teams we have option to give access for specific persons. Recording , chatting, file transfers, creating groups all other options are best in MS teams Best support from Microsoft teams
What is your favorite aspect of this product?
File access Groups creating for project specific Communication Professional usage
What do you dislike most about this product?
Nothing dislike Only cost is high when compared with other tools
What recommendations would you give to someone considering this product?
I strongly recommend if someone who wants to communicate professionally for project purpose for a group of people
Pros
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Louis L.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Solid communications platform.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy of use and integration into Pre-existing tech environments.
What is your favorite aspect of this product?
The call quality is usually quite good.
What do you dislike most about this product?
Some of the file sharing functionality can be improved.
What recommendations would you give to someone considering this product?
This is a solid communications platform with tight Microsoft Office and Windows integration.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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