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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Warren R.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2022
Complete Software for any business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is different from similar products because it has all of Microsoft products in one place plus with Microsoft Excel you will have more formulas than Google Sheet. With Microsoft teams I am able to mute a particular group. Microsoft also has alot more emoji which makes it fun when communicating with your team
What is your favorite aspect of this product?
I like that with Microsoft teams i can access everything in one place, Chat, Mail, Files , Calendar etc. I like that the interface is user friendly and intuitive I like that Teams allow me to record my session which is good because As a Team Lead when conducting coaching session with agents who are working from home, we can always go back to the recording if needed.
What do you dislike most about this product?
Well the only thing I dislike about Microsoft Team is that I have to download a document to my computer if i need to make a copy of a document. Before my organization used Google Suite and which Google Sheet/Doc I could easily select Make A Copy and it would open right away and save directly to Google Drive
What recommendations would you give to someone considering this product?
I highly recommend this Microsoft Team. It is the only software your company needs if your coworkers and clients are working remotely. It is excellent for business communications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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José Miguel P.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
stable, Very easy to use, updates improves work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
stable, easy to use, desktop and mobile
What is your favorite aspect of this product?
apearence, usability
What do you dislike most about this product?
nothing to claim about the software
What recommendations would you give to someone considering this product?
use it with all trust
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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Manish S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Fantastic Products and module integration is easy
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy communications and features integration
What is your favorite aspect of this product?
Feature integration like JIRA Low network communication possible
What do you dislike most about this product?
Sometimes take more time after switching network
What recommendations would you give to someone considering this product?
This product is fantastic and easy to use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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