What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Henry K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Efficient workspace for collaborative work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Actually everything about this product is perfectly different from other similar product. It has a exciting and powerful called screen sharing that makes presentation and sharing of individual work to others easier task.
What is your favorite aspect of this product?
It integrates well with other Office applications like Word, Excel and others to make its usability even better. It offers a unified business communication and collaboration space where one can hold online meetings, audio and video conferencing, instant messaging, file and screen sharing all from a single place without having to switch from one software to another. The quality of video and audio is top notch and does not lag. It even has a meeting recording function that is very useful for referencing what was discussed during online meetings. It makes it easy for scheduling online meetings by allowing integration with Outlook.
What do you dislike most about this product?
There is nothing much to dislike about this product online that it is heavily dependent on good and stable internet connection and when the connection buffers the audio and video quality during online conferences are greatly affected.
What recommendations would you give to someone considering this product?
My time using this product has been magnificent and it has proved itself to be the perfect solution to our collaboration and communication needs. I can confidently recommend it to anyone. Try it out now and enjoy its productivity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alex J.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2021
Easy to use, global standard.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Super easy for end users to use, comes with the 365 which is the standard nowadays
What is your favorite aspect of this product?
Messaging users in your org is just so easy
What do you dislike most about this product?
There is nothing that i really dislike about teams.
What recommendations would you give to someone considering this product?
Make sure its cost effective.
Pros
- Reliable
- Efficient Service
- Appreciates Incumbent Status
- Helps Innovate
Please tell us why you think this review should be flagged.
Myra H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Excellent features that integrate well
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has excellent integration across Sharepoint, Outlook, OneDrive, etc. That is the best part, in addition to the IM, video/audio conferencing, search, etc.
What is your favorite aspect of this product?
My favorite aspect is how well it integrates with Outlook and Teams meetings on a consolidated calendar.
What do you dislike most about this product?
I dislike that when screen-sharing only one window, if I switch to a different screen, it appears white for the meeting participants.
What recommendations would you give to someone considering this product?
I would highly recommend Teams for very productive team collaboration, meetings, files, etc.
Please tell us why you think this review should be flagged.
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