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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Scott R.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Great integration and solid collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's robust interoperability.
What is your favorite aspect of this product?
Instant Chat
What do you dislike most about this product?
Not enough customization of the home screen
What recommendations would you give to someone considering this product?
Try it! It's worth at least testing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Jessica J.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2022
Microsoft Team - business communication platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Some of the main features that it includes are meeting with shared files, conversations and tasks. It separates formations into channel and puts your information in context. The channel only contain messages, meetings, conversations and related topics.
What is your favorite aspect of this product?
Using Microsoft Team you will experience extra features of communications with better focus on your work. You don,t have to waste your time going through an inbox that contains message send by everyone about every things.
What do you dislike most about this product?
Sometimes the file structures of the Microsoft Team may confuse its users. If you are editing a document in Word and and you want to share it with your team members, you must have to share it via E-mail. There is no option to send it via Team chat.
What recommendations would you give to someone considering this product?
Microsoft team enhances your team work experiences. It provides a lot of additional features that other software don’t provide. You can make your team work better using Microsoft Team.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Richard G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Excellent product, great for communicating
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use, all in one conferencing, messaging etc
What is your favorite aspect of this product?
Easy chat functionality
What do you dislike most about this product?
Meetings cutting out
What recommendations would you give to someone considering this product?
Better than the competition. if you need chat / voice / meeting software for your business, this is the best
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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