What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Georges A.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2021
TEAMS: All your connectivity needs under one roof
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration with Microsoft Office 365 is a big boost and is what mainly gives it an edge over all other competitors.
What is your favorite aspect of this product?
TEAMS connectors are a great way to facilitate connection to almost any other application or service.
What do you dislike most about this product?
When the connection is a bit shaky, TEAMS seems to behave in a weird uncontrollable way.
What recommendations would you give to someone considering this product?
TEAMS is a great way to manage meetings, get your data and meetings organized. I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nicole B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Keep connected with your team always!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has a great chat features that allows instantly messaging with colleagues unlike other similar platforms.
What is your favorite aspect of this product?
It's easy to use team meetings. It's functionality is simple and effective. Also it does a great job at establishing a means of communication with coworkers.
What do you dislike most about this product?
It's a great collaboration team and it has helped our team with effective communication.Also it has made meetings to be more organized and productive so I have no negativities towards it.
What recommendations would you give to someone considering this product?
Microsoft teams is amazing especially if you want to have internal meetings it never disappoint,so you should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Let's meet at Microsoft Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides good quality solutions and can use as a video conferencing platform. During the pandemic, we have used a lot of Microsoft Teams for our daily meetings and discussions. It provides great flexibility for meetings, screen sharing, documents sharing, etc. It is easily integrated with MS Outlook for seamless integration.
What is your favorite aspect of this product?
It is a reliable and secured unified video conferencing platform by Microsoft. It has almost all the features available for both conferencing and collaboration. It can even work on low internet bandwidth.
What do you dislike most about this product?
Microsoft needs to improve the overall user interface of the solution. The addition of advanced features such as improvements in chat functionality, visualizations, analytics can make it more powerful.
What recommendations would you give to someone considering this product?
Please go with it as it gradually integrated with other 3rd party applications and tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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