What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Somkant M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Best in class
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and industry best features
What is your favorite aspect of this product?
Instant communication and calender
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
If you have money enough then its a no brainer
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohsin Ali B.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2021
It has been good for chats but had bugs
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Everything in the platform is superb, chat features is amazing, makes you track all employees if they are available on not using computer
What is your favorite aspect of this product?
I love the add ons feature for microsoft teams which allowed us to have Class Networks, which allowed us to make and receive calls on Microsoft teams (From our local numbers) This allowed us to work effectively - working from home
What do you dislike most about this product?
Just some bugs on video calls which has made us to say bye to the platform.
What recommendations would you give to someone considering this product?
I would say, its amazing. No doubt it has everything one needs from a platform instant chats, video/voice calling. Makes the communication effective for organisations.
Pros
- Security Protects
- Caring
- Saves Time
- Performance Enhancing
Cons
- Under Delivered
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Mohammad Bilawal B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Brilliant product with great features and add ons
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I would say it has everything a business needs for operating. The video calling, voice calling features have been great. Chatting and sharing information has been easier and useful. The use of Trello integration has been the best feature for me along with hundreds of add ons to choose from.
What is your favorite aspect of this product?
I would say the add ons have been the best, my favourite being Class networks. Which has allowed us to make and receive calls from local numbers. This has made our business to be effective as using no landlines anymore and using the internet to do everything.
What do you dislike most about this product?
Video calling has not been the best I would say as compared to Zoom. It does get some bugs from time to time
What recommendations would you give to someone considering this product?
I would say for it does everything it says it does. I highly recommend this product, it has all features one business needs.
Pros
- Reliable
- Trustworthy
- Over Delivered
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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