Microsoft Teams
8.9 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 84

Communications

88

Web & Desktop Conferencing

87

Mobility

86

Secure Access

85

Presence IM

85

Call Management

84

Centralized Management Portal

83

Continuous UCC

82

Audio Transcription

81

Speech Access and Personal Assistant

81

Session Border Controller

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Microsoft Teams Reviews

Jasmeet singh V.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product for communication.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

This is my personal favorite product. It has almost everything I need to make a communication with my team. Reply function is not working in my team but works fine in my teammate I guess I need to update it. I just love this product over zoom or google meet because it has more comfort.

What is your favorite aspect of this product?

We can zoom while sharing the screen. This helps to view someone screen more easily.

What do you dislike most about this product?

Nothing which I can think of. Everything is fine. Yeah sometime sending a large file or code it doesn't take else everything is superb

What recommendations would you give to someone considering this product?

This is best in the market, will not get better than this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayur G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams come with Microsoft suite we can easily use it without downloading the software for this and it's easy for sharing screen and having meetings.

What is your favorite aspect of this product?

With the paid version, we can record unlimited hours of meetings.

What do you dislike most about this product?

I don't like the interface of this application as things are not very handy.

What recommendations would you give to someone considering this product?

I recommend all organizations to use Microsoft teams

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

Mahesh D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Best End to End Communication Software in market

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It provides cloud storage Easily invite people User friendly user interface File sharing even larger size files and any type of files It even works with lower Internet bandwidth frequency

What is your favorite aspect of this product?

File sharing Giving file access to specific people or group People management Communication Video conferencing

What do you dislike most about this product?

Nothing dislike, for professional use it required License, So it's costly as compared to other tools

What recommendations would you give to someone considering this product?

I strongly recommend who wants to communicate their Vendors, Clients End users etc it is the easy and best tool to collaborate everyone in single platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Fair

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