What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Anjali T.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Awesome product for professionals"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I saw the value of Teams when we were able to access any files, communicate with fellow teams, and so on. It provides you with the option of having a digital workspace. It also works great with Outlook.
What is your favorite aspect of this product?
What I appreciate best about teams is how easy it makes it for work teams to communicate, how simple it is to create meetings or spontaneous calls, and how easy it is to add members without having to make a lot of moves. Apart from the issue of communication, I like that work groups can be formed, each with their own communication channels and information shared via SharePoint; this substantially simplifies the organisation of work and the individuals responsible for completing certain tasks.
What do you dislike most about this product?
Sometimes, rather than improving the programme, updates make it worse by removing useful options or, in the worst-case scenario, removing basic options from use. While it is true that these options will be placed or fixed in future updates, it is quite annoying to start the day not knowing how to use teams because options have been moved or removed. Another thing I didn't like is that it uses too much RAM on some machines, making it hard to use, albeit I've only observed this on PCs with limited resources.
What recommendations would you give to someone considering this product?
I would recommend it because it is a really valuable tool for improving communication in work contexts, particularly in these times where virtuality has become a crucial aspect of business.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Emily F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Microsoft teams review
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams shined bright because it allowed people to communicate still and work collectively and essentially continue doing their jobs even though they were working remotely. We share files collaborate on important documents and spreadsheets conduct daily meetings and maintaining accountability through periodic check-ins,
What is your favorite aspect of this product?
It's such a great way to conduct meetings and communicate back and forth with work colleagues. Also you can work in the same document and save it immediately, this allows more than one person to see and save a document and work at the same time for as a team.
What do you dislike most about this product?
All looks great to me,I have no dislikes about it.
What recommendations would you give to someone considering this product?
It helps the company for online collaboration via IM online meetings which results in reducing operational overhead.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lauren F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Great tool to reach your files anywhere
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It kept people's salaries in their pockets and even allowed many to be hired throughout a pandemic via web interviews and it's such a great way to conduct meetings and communicate back and forth with work colleagues.
What is your favorite aspect of this product?
It allowed people to communicate still and work collectively and essentially continue doing their jobs even though they were working remotely.
What do you dislike most about this product?
I believe that in a short period this application has made incredible advancements and in the long run is heading in the right direction I have no dislikes about it.
What recommendations would you give to someone considering this product?
It helps your company projects run more efficiently and provides a convenient platform for team communication.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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