Microsoft Teams
8.9 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 84

Communications

88

Web & Desktop Conferencing

87

Mobility

86

Secure Access

85

Presence IM

85

Call Management

84

Centralized Management Portal

83

Continuous UCC

82

Audio Transcription

82

Speech Access and Personal Assistant

81

Session Border Controller

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

79

Microsoft Teams Reviews

Anup K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

"Fabulous Product provided by Microsoft"

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The help and Services given by Microsoft are so particularly great as contrast with other comparable items

What is your favorite aspect of this product?

It has such countless valuable highlights and functionalities that saves our valuable time. We can record meeting, screen sharing, live visit moreover. The most loved element that I like most is a single tick component and auto-concede include. Its so quick and more straightforward to utilize.

What do you dislike most about this product?

There is nothing dislikable with regards to Microsoft Teams except for the estimating is minimal higher as contrast with other comparative items. In any case it is one of the most incredible for audio/video conferencing.

What recommendations would you give to someone considering this product?

Microsoft Teams has both free and membership model. I would prescribe this product to others for better client experience.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Enables Productivity

sairam k.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

it is a revolution in work from home culture

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

it has complete ecosystem teams for collaboration, Jira, confluence. all three are integrated and single user management

What is your favorite aspect of this product?

everything is better compared to other software I used

What do you dislike most about this product?

It takes a lot of system ram. Microsoft may need to look performance aspect

What recommendations would you give to someone considering this product?

go ahead and you will not regret

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Vipin J.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic UCaaS tool by Microsoft

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

In this remote work environment, Microsoft Teams makes it very easy to set up virtual meetings using Outlook. So far, we have not had any issues with attendees being able to join, and I love the notification showing who has started the Teams meeting.

What is your favorite aspect of this product?

Teams UCaaS serves as a great replacement to landline phone and combines features of other communication / collatboration programs such as Skype and Share Point.

What do you dislike most about this product?

While the meeting audio transcription is a great feature, it is difficult to retrieve the meeting notes after the call has ended. I was able to copy-paste the notes just before the meeting ended, but it is difficult to read because of the sentences broken apart with times in [parenthesis].

What recommendations would you give to someone considering this product?

Teams is a great Unified Communications as a Service (UCaas) tool whose features can meet or even exceed the requirements of any organization's teams. It also has smart features such as automatically muting attendees for large conference calls.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Microsoft Teams Comparisons