What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Anup K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Fabulous Product provided by Microsoft"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The help and Services given by Microsoft are so particularly great as contrast with other comparable items
What is your favorite aspect of this product?
It has such countless valuable highlights and functionalities that saves our valuable time. We can record meeting, screen sharing, live visit moreover. The most loved element that I like most is a single tick component and auto-concede include. Its so quick and more straightforward to utilize.
What do you dislike most about this product?
There is nothing dislikable with regards to Microsoft Teams except for the estimating is minimal higher as contrast with other comparative items. In any case it is one of the most incredible for audio/video conferencing.
What recommendations would you give to someone considering this product?
Microsoft Teams has both free and membership model. I would prescribe this product to others for better client experience.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
sairam k.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2022
it is a revolution in work from home culture
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it has complete ecosystem teams for collaboration, Jira, confluence. all three are integrated and single user management
What is your favorite aspect of this product?
everything is better compared to other software I used
What do you dislike most about this product?
It takes a lot of system ram. Microsoft may need to look performance aspect
What recommendations would you give to someone considering this product?
go ahead and you will not regret
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Vipin J.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2022
Fantastic UCaaS tool by Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In this remote work environment, Microsoft Teams makes it very easy to set up virtual meetings using Outlook. So far, we have not had any issues with attendees being able to join, and I love the notification showing who has started the Teams meeting.
What is your favorite aspect of this product?
Teams UCaaS serves as a great replacement to landline phone and combines features of other communication / collatboration programs such as Skype and Share Point.
What do you dislike most about this product?
While the meeting audio transcription is a great feature, it is difficult to retrieve the meeting notes after the call has ended. I was able to copy-paste the notes just before the meeting ended, but it is difficult to read because of the sentences broken apart with times in [parenthesis].
What recommendations would you give to someone considering this product?
Teams is a great Unified Communications as a Service (UCaas) tool whose features can meet or even exceed the requirements of any organization's teams. It also has smart features such as automatically muting attendees for large conference calls.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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