What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Tigran P.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2022
Review for Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This software is created by Microsoft so you know that you have a reliable vendor who is ready to help you solve any problems related to this software. Also you can
What is your favorite aspect of this product?
The audio quality is really is superb. The video quality and desk sharing features are also really decent. The integration with different programs is really amazing. Another great aspect of Microsoft Teams is security. Last but not least it is really easy to create channels inside groups so it allows your group to be more organized
What do you dislike most about this product?
I think more emojis and stickers can be added to make communication with your team-mates much enjoyable. Also Teams can add more backgrounds for more customization. It is consuming a lot of CPU. Last but not least mobile app could be improved.
What recommendations would you give to someone considering this product?
If you have products that are created by Microsoft you might considering buying Microsoft Teams as it is has amazing integration with other Microsoft applications (like Outlook or One Drive) . If not Slack is better alternative
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Easy to use, vital for team communication
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Millie I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Microsoft teams are an easy communication solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ms team is one of the simplest applications I even have used. I prefer numerous things here like., Here we do conferences with the total potential of messaging, calling, video conferencing, file sharing, Screen Sharing, and lots more. Here we will simply record our meeting which may be accessible by every team member conjointly we can easily transfer the list of attendees, conjointly here only we can Assign works to our co-workers which can be submitted in any kind like video, audio, pdf, ppt, doc, and all types of file formats so we don’t would like another application to assign works to our workers. It contains all, we want in one place.
What is your favorite aspect of this product?
Microsoft groups are the best virtual meetup platform for day-after-day interactions with teammates, organizations, conjointly the skilled network. It’s accessible and has an expanded network. You need to require a web connection and simply connect with anyone via teams. It’s the proper audio and video options. The most effective factor is its simple use and wide acceptance by all the workers with no challenges. We are not solely able to communicate it as our official communication however also use it for our internal and external meetings.
What do you dislike most about this product?
An improvement chance is its chat retention limitation. Currently, discussion groups that are let’s say 3-4 months previous (and not continued) get auto-deleted (We are unable to trace such chats). It gets a bit complicated at the start to know the platform, however, it steps by step feels straightforward as your surf across the software. The chat tab could be a little confusing once everybody actively types.
What recommendations would you give to someone considering this product?
It is super straightforward how each user control is based principally on administration type. Hence, you would possibly not have total control over using Microsoft teams. You’d have a support team out there 24/7 to assist you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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