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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Daniel C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Versatile communication tool for Organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The feature and list of capabilities inside MS teams is the highlight, none of the competitors has this many capabilities, also the option to add 3rd parts apps to teams, make it a cut above the other- All our business apps are integrated to MS teams, so we don't have to go out of teams for any purpose
What is your favorite aspect of this product?
The third-party integrations makes all our life easy, as we dont have to leave teams, all team members can collaborate inside teams itself
What do you dislike most about this product?
The video call clarity and brightness / steaming is better in Zoom and Google meet
What recommendations would you give to someone considering this product?
Improvise the video call streaming and chat capabilities during a meeting
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Includes Product Enhancements
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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Ayush J.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Great feature-rich product that scales smoothly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a one-stop suite for all corporate requirements - calling, texting, file sharing and collaboration.
What is your favorite aspect of this product?
How well it is integrated with Microsoft 360 suite
What do you dislike most about this product?
Lack of customization - themes and backgrounds
What recommendations would you give to someone considering this product?
If you wish to have a one-stop application for all corporate communication needs, go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ausrine S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
The best of the best
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is the best digital workplace app that I have used. It stands out by being highly intuitive to use and offers extensive features for instant messaging, video calls, team collaboration, and company-wide engagement. The mobile app allows Microsoft Teams to travel with you wherever you go and the smooth notification feed keeps you up to date with what's happening in your company. Overall, I am really happy with what Microsoft Teams has to offer and don't see myself switching out to another app any time soon.
What is your favorite aspect of this product?
My favorite aspect about Microsft Teams is that it integrates seamlessly into the Microsft Suite of tools such as SharePoint, Word, Excel, and Outlook and syncs your calendar and files for you. I really appreciate the ability to collaborate with my colleagues on documents that are automatically saved on SharePoint.
What do you dislike most about this product?
There is nothing that I particularly dislike about Microsoft Teams.
What recommendations would you give to someone considering this product?
I would highly recommend trying out Microsoft Teams for yourself and see what it can offer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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