What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sharon T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Great team collaboration and project management.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is an effective solution for team collaboration, providing the tools needed for efficient communication and project management especially in remote and hybrid work environments. It's Integra with Microsoft 365 allows seamless access to tools like Word, Excel and SharePoint which enhance productivity and collaboration in my organization.
What is your favorite aspect of this product?
The interface is very user-friendly and easy to customize making it easier to navigate through video calls, chats, and file sharing. I like some more robust features like threaded conversations and channels that helps to keep discussion organized, while having the ability to schedule meetings directly within the app which is time saving and convincing.
What do you dislike most about this product?
One of the weaknesses of MS Teams is that navigating and managing files can sometimes feels less intuitive compared to dedicated file-sharing platforms.
What recommendations would you give to someone considering this product?
MT is a great tool for anyone looking for a reliable and easy-to-use team collaboration and communication platform with all required features.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Neeraj G.
- Role: Consultant
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2024
365 comprehensive solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
One comprehensive solution to handle business smoothly from conducting meetings, to engaging with people, handling dashboards and data through SharePoint.
What is your favorite aspect of this product?
It consumes very less data and can handles large data files securely
What do you dislike most about this product?
Costly and might not be suitable for small enterprises
What recommendations would you give to someone considering this product?
It's a brilliant platform for business continuity across the globe.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Skever M.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great for Microsoft Software Centric Organisation'
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's deep Integration with Microsoft 365 Ecosystem, All-in-One Collaboration Platform, Customizable and Scalable Workspace, and Built-in Document Collaboration are just but a few of it advantages differentials with other products.
What is your favorite aspect of this product?
Teams benefits from Microsoft’s enterprise-grade security infrastructure, offering multi-factor authentication, data encryption, compliance with industry standards (e.g., HIPAA, GDPR), and advanced threat protection. It also allows detailed controls for IT admins over permissions, data retention, and compliance features, making it particularly appealing to large organizations and regulated industries.
What do you dislike most about this product?
Teams can be overwhelming for first-time users due to the sheer number of features Teams can be resource-intensive, particularly when running on older computers or systems with limited memory Teams doesn't match Zoom’s capabilities for webinars and large-scale virtual events unless you opt for higher-priced enterprise versions
What recommendations would you give to someone considering this product?
Teams is ideal for organizations with a Microsoft-centric ecosystem due to its seamless integration. If you rely heavily on other tools (Google Workspace, for example), evaluate how well Teams integrates with those platforms before making the switch.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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