What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sarah P.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2022
Organized way to conduct online meetings.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft team is the most powerful communication tool out there. I like the way we are able to create and schedule meetings. It's has best video quality that enables us to run our meetings very easily. It's intergrates seamlessly with other Microsoft products especially outlook.
What is your favorite aspect of this product?
Intergration with outlook was great milestone for this application. We are able to schedule and create meetings very easily using this application. It's very affordable and its accessible even with poor internet internet connection.
What do you dislike most about this product?
Nothing to dislike so far. It has been a powerful communication application that we have been using daily in our organisation. It has not failed us even once.
What recommendations would you give to someone considering this product?
Microsoft team is must have application for effective online meetings and video conferencing ,its cheaper compared to other applications and its connection is very fast. It's accessible even with low internet connection and their customer support department is excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saylor A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Microsoft Teams – An Essential Meeting Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It allows users’ to share and save documents, files, pictures within this platform. The interface is user-friendly and simple. User can also schedule meetings at particular time and invitation will be sent to participants on time. It offers a free trial version.
What is your favorite aspect of this product?
It allows users’ to chat with groups and with individuals, create meeting or conferencing rooms depending upon one’s preference. The characters which user can enter in one message are unlimited. It gives a whole team space for data or documents saving and to individuals as well.
What do you dislike most about this product?
Layout of chats and platform I quite difficult for the users’ to understand and use. Screen sharing feature on this platform sometimes shows errors. The audio quality is mostly distorted. User experience is effected because of these issues.
What recommendations would you give to someone considering this product?
The errors and bugs should be removed. The chat layout changing ability should be given to the users’ for better experience. The audio quality should be improved on calls or meetings.
Pros
- Trustworthy
- Unique Features
- Caring
- Altruistic
Please tell us why you think this review should be flagged.
Tonia T.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Microsoft Teams-Good for communication purposes!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In principle, Microsoft groups are only a correspondence application for business. Groups can undoubtedly be coordinated with each Microsoft application out there, which makes it simple to utilize and extremely proficient in sharing documents, particularly from Microsoft 365 biological system. The greatest benefit of Microsoft Teams is the capacity to make/plan gatherings with the schools with practically no obstacles. The video and sound of the gatherings additionally are comparable to the Zoom meeting and additional highlights accessible in the gatherings like recording.
What is your favorite aspect of this product?
Microsoft Teams have presented reconciliations inside the actual application for improved efficiency and a simple work process. There are various applications that are utilized by the organization day to day and adding them to the undertakings list or to some product presently should be possible effectively with a tick in the actual Teams. Project pioneers can now dole out errands while the call will tackle the issue of signing in to the site and adding. This saved a ton of time and expanded our group's exhibition.
What do you dislike most about this product?
The central concern with Microsoft Teams is signing in, particularly assuming a welcome is shipped off a record that isn't your enlisted Microsoft Teams account. For reasons unknown, it typically takes me a few minutes to appropriately sign in to Microsoft Teams. This has never been an issue with Google Meet, Zoom, or different stages, and means I need to plan an additional 5 minutes before any Microsoft Teams call to ensure I'm signed in appropriately. Likewise, in the event that I'm not signed in as expected, my green screen/chromakeyed foundations are not accessible, which makes me look less expert.
What recommendations would you give to someone considering this product?
Take as much time as is needed to become accustomed to it and investigate every one of its highlights. Run test gatherings and meetings and attempt to purposely "break" things so you can investigate on the spot when you're living. In the event that you are searching for a device that can give you video calls, talks, screen sharing, and surveys then you can go for Microsoft groups since it is exceptionally simple to utilize contrasted with skype. Additionally, it takes less memory than different devices.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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