What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jasmine R.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Jul 2022
With options to classify your discussions.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Provide input, support projects, and exchange ideas securely with Microsoft Teams while staying connected. Before joining a call, you can preview your videos. When you work from anywhere, it gives you the flexibility to adjust noise suppression and cancel background sounds. Instead of copying people into unnecessary emails, you can purposefully create groups to share messages and files with the right people. You can choose the video source you want to watch and pin it to your screen, as well as join your video meetings.
What is your favorite aspect of this product?
I like Microsoft Teams because it automatically collects a list of coworkers' names so we can connect. Both external contacts and company contacts can be added. We can hold meetings and record them for later use and consultation. By syncing with the calendar, you can keep track of all communications and discussions within your company. You can transfer any information through contacts and share our files. We may communicate with co-workers and team members using instant messaging and video chat services.
What do you dislike most about this product?
The Microsoft Teams mobile app remains subpar. For beginners, the interface is time consuming and not particularly intuitive. For Microsoft Teams to work well, there must be a strong internet connection.
What recommendations would you give to someone considering this product?
I suggest Microsoft Teams as it allows you to create a message and then send it to numerous channels. There are options for screen sharing, group whiteboarding, and individual or group calls with audio or video only. A call can be scheduled in advance and you can be alerted before it starts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Jul 2022
Teams is a really nice UE
Likeliness to Recommend
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Carolina D.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2022
Efficient and easy to use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The tool allows its use in a few steps and because it is part of the Microsoft ecosystem it safely enables efficient integration with the other tools in the office suite. It is possible to exchange files in conjunction with these tools using their formats and extensions, making Mircosoft Teams a tool that centralizes the remote connection and the simultaneous exchange of files.
What is your favorite aspect of this product?
The resources used were efficient, and at the moment I have no negative points to report.
What do you dislike most about this product?
The resources used were efficient, and at the moment I have no negative points to report.
What recommendations would you give to someone considering this product?
The basic version already provides an efficient connection with great audio and video quality. For users of windows and office operating systems, the use of the tool becomes very simple and without major obstacles due to the similarity of the interface used in the windows and office ecosystems.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.