What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Chris C.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: End User of Application
Submitted Sep 2022
A sleek and simple communication solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams navigation is more focused on teams, making working together easier
What is your favorite aspect of this product?
The best feature is the integration with Microsoft outlook, making it easy to see when calls are scheduled and integrate working between the two programs
What do you dislike most about this product?
Confusing File Structures.and limited flexibility
What recommendations would you give to someone considering this product?
Work collaboratively on a project with your team to see how easy it makes working together
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alex T.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Everything in one view, user-friendly interface
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams' inclusion in the Microsoft ecosystem is its strongest suit. Microsoft Teams works perfectly with the Office 365 programs you use at work every day, such as Excel, Word, PowerPoint, OneNote, Outlook , and SharePoint.
What is your favorite aspect of this product?
Microsoft Teams has numerous features that I found appealing. What I loved best was being able to attach files, ask questions by raising my hand, and express my opinions by clicking like or dislike.
What do you dislike most about this product?
They should focus on improving the ambience. This is good, however it lacks a natural appearance. Furthermore, Teams should make it very clear on the pop up that you are unable to access to Teams since your phone authentication has expired.
What recommendations would you give to someone considering this product?
Through group get-togethers, this addresses the issue of communicating with colleagues and customers. You could do a lot of things with it, including share files, GIFs, emojis, respond to individual messages, react to individual messages, make daily notes, and store files.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Joel B.
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Microsoft Teams, keep our team connected
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The simplicity of conversation is what makes Teams so great. It's great that my work phone can now connect to my mobile phone. We can all use our existing Office 365 logins to access shared calendars, files, video calls, and instant messaging without having to switch to a separate app like Zoom. The organizational chart is also interesting to me.
What is your favorite aspect of this product?
In addition to being straightforward, it's also really convenient. Provides room for substantial growth. The capacity to communicate one-on-one or in small groups as well as to transfer and discuss data is quite useful. We make excellent use of calls and video conferencing as well; they simplify our work considerably.
What do you dislike most about this product?
We want Teams could support more people at once and serve as our primary video conferencing service. Furthermore, there may be a learning curve associated with figuring out how to customize your notifications. I think they need to streamline this process.
What recommendations would you give to someone considering this product?
Ease of communication between employees and departments via various channels. The ability to easily connect with one another is greatly facilitated by the use of shared files, video calls, and team messaging.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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