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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Daniel F.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
Great product but beware od search
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its a very robust software and easy to use
What is your favorite aspect of this product?
responsiveness and features
What do you dislike most about this product?
search is absolutely atrocious
What recommendations would you give to someone considering this product?
It is a good program, but if you constantly rely on search you will be disappointed
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Nash T.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2022
Awesome product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams will get your business communications become more interesting and not boring
What is your favorite aspect of this product?
For business communications, it has emojis which make things a lot interesting
What do you dislike most about this product?
Limited Emojis
What recommendations would you give to someone considering this product?
If you want to implement a product which has everything, IM, Email, Video Conferencing, try to consider this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Lutfun Nahar S.
- Role: Human Resources
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2022
A great professional video conferencing tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A tool where you can do both video conferencing as well as instant messaging. You can also attach notes and files to an IM conversation that can be opened at any time. There is a search option where you can search conversation and documents if isn't easily found. Microsoft Teams improves the possible technical issues that could work to enhance the capabilities of the application. This software is benefiting me by increasing my overall communication within my company.
What is your favorite aspect of this product?
The benefits which I'm getting from microsoft teams are team collaboration and communication. Our workforce location is totally remote across the globe. Microsoft teams allows us to efficiently communicate either via messanger or video call to collaborate.
What do you dislike most about this product?
It would be great if there were a polling capability for large team calls as the conversations can be categorised so that they are easily referenceable. Except for that, everything was good.
What recommendations would you give to someone considering this product?
It seems to be very easy for the individuals who are outside of the organisation and do not have teams to join video conferencing. You can IM the outside collaborators through the platform where you can make quick questions or clarifications. Overall, an easy tool for communication uses. Strongly recommended!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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