What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Océane V.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2022
easy to use, kanban, video record, attendance
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a powerful tool that offers a lot of different services (video conference, breakout rooms, video record, attendance record, create groups and channels, use SharePoint for sharing and collaborating on files, communications posts...)
What is your favorite aspect of this product?
I love the feature for animating video confernece. There is reactions button, vote button, breakout rooms feature, video record, whiteboard and you can also integrate other app for example "poll survey"
What do you dislike most about this product?
The creator of the teams meeting link have access to these unique features I described before. It could be nice to let the creator of the teams meeting transfer this role/rights to another person.
What recommendations would you give to someone considering this product?
If you are looking for a video conference system but also a collaboration tool yo should buy this software. You can manage your project by creating Kanban, you can create and manage virtual classroom/ meetings and you can use it as a instant messages system.
Pros
- Reliable
- Unique Features
- Security Protects
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bhoomika T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
User friendly with useful features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams provide a privacy , as user cannot idenitfied within how much time before the user was active in single word can say last active time of user. other than that teams provide you app personalization like theme color. Also you can export app data and share it on email so if needed then you can able to use it
What is your favorite aspect of this product?
The automation , scheduled meetings , status resets on time
What do you dislike most about this product?
There are few bugs which down the experience 1. Product getting hang sometimes when you receives call 2. Sometimes all the call option removed from screen and you even not able to disconnect call 3. Sometimes you cant login into application
What recommendations would you give to someone considering this product?
if you have small organization then you can go ahead with teams
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chad S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Solid Collaboration App
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is part of the M365 ecosystem, which gives it a major advantage over other tools
What is your favorite aspect of this product?
Easy to use and ubiquitous
What do you dislike most about this product?
Not having threads in chat conversations
What recommendations would you give to someone considering this product?
Decide which aspects are going to be most important to your organization and focus on those. Everything else is a "nice-to-have"
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Inspiring
Please tell us why you think this review should be flagged.
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