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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Abhimanyu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Likeliness to Recommend
Pros
- Saves Time
- Efficient Service
- Effective Service
- Acts with Integrity
Cons
- Vendor Friendly Policies
- Commodity Features
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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Savad M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2023
Best Place to interact with team
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its is one place for all . Its a package
What is your favorite aspect of this product?
Video conferencing
What do you dislike most about this product?
It gives an unexpected error
What recommendations would you give to someone considering this product?
Get rid of all the other team management solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Michel M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Limitless collaborations
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has allowed us to manage our videoconferences in an organized way, transcribing our videos and breaking down topics that have a high impact on our teams and through which we can share ideas.
What is your favorite aspect of this product?
It is a great solution to hold productive and interactive meetings through which we can share outstanding projects and provides us with an agenda to carry out complete planning for each meeting.
What do you dislike most about this product?
This platform is fantastic for improving workflow and maximizing remote communications, it allows us to connect with everyone using Google Calendar, it's a great tool, and we haven't had any issues.
What recommendations would you give to someone considering this product?
It is a platform with features that are useful for our company, it provides us with real-time and group chat, it allows us to hold video conferences and meetings from anywhere, without a doubt it is the most efficient platform we have used.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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