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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Danielle C.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
I really like this program for communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is again easy to navagate and it's a great took for communication if some people are working remotely
What is your favorite aspect of this product?
How easy it is to work with
What do you dislike most about this product?
nothing i can think of
What recommendations would you give to someone considering this product?
it might not be for everuonw but i find this program very useful
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Ashleigh M.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to use, preferred software for organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
So transparent to use.
What is your favorite aspect of this product?
THe scheduling.
What do you dislike most about this product?
I dont hhave any dislikes
What recommendations would you give to someone considering this product?
Just get it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Juan V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
all-in-one collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is integrated with other Microsoft products such as Outlook, Word, Excel and PowerPoint, enabling greater efficiency in collaboration and teamwork, and provides a high level of security and compliance to ensure that company data and information is protected at all times.
What is your favorite aspect of this product?
without a doubt the real-time chat and collaboration tool allows for efficient file sharing, project discussion and problem solving, which helps the team stay connected and increases productivity.
What do you dislike most about this product?
For free accounts, there is a limit to the number of users that can participate in a team or channel.
What recommendations would you give to someone considering this product?
I would recommend this tool for its integration with Office 365 as it is seamlessly integrated with other Office 365 applications such as Outlook, Word, Excel and PowerPoint, allowing for greater efficiency in collaboration and teamwork.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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