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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Gina G.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
The Most Effective Business Networking Software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Every day, I have been relying on teams. It's nice that they're always improving it with new features. The ability to reply to messages and double as a phone are two of my favorite functions. A meeting can be scheduled, and a reminder created, with the use of power automate.
What is your favorite aspect of this product?
I really enjoy using Groups frequently to facilitate quick communication with my colleagues. The board highlight called "Shift" is a major perk because the fewer tools I need to do tasks, the better. Group is a huge improvement over the Skype chat days, and I'd recommend it to any large company that uses Microsoft products because it's a top-notch messaging system.
What do you dislike most about this product?
Sometimes, the Group's perspective on an interaction can bewilder an individual. It's laid out nicely, and progress has been made over the past year. However, it seems like the streaming quality should be improved.
What recommendations would you give to someone considering this product?
While using Slack, I found myself being sidetracked by the continuous notifications, to the point that I would miss the vital ones. Thankfully, you can mute the non-essential ones and pin the essential ones to the top of your screen. You can have meetings in specially designed rooms, conduct audio and video conferences, or even just place a regular phone call. When working together, seemingly impossible tasks become manageable.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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Saravanan T.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jan 2023
Excellent Meeting application in Office365
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Excellent online meeting tool in Office365 with a bundle of key features compared to other products like ZOOM, etc. not available this many features of this product.
What is your favorite aspect of this product?
Amazing Audio and Video meeting calls. We can easily access android, IOS and desktop from any where. Managing the task planner schedule.
What do you dislike most about this product?
we don't have any issues with this product.
What recommendations would you give to someone considering this product?
Excellent meeting stable tool in Office 365, we will reduce telephone costs in the organization. we are highly recommended this product to every corporate companies.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Scott P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use and works well with Office suite.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It works perfectly alongside the entire set of Office products. You can seamlessly work between each application and they all work together.
What is your favorite aspect of this product?
How well scheduling carries over from your calendar in Outlook to your calendar in Teams. You can set your status in one place and it syncs between both. This makes it very easy to communicate about meetings over both platforms.
What do you dislike most about this product?
There is the occasional bug that can't be addressed other than waiting for Microsoft to eventually push out a patch.
What recommendations would you give to someone considering this product?
It's a no-brainer if you're already using the rest of the Microsoft Office products. It works intuitively with each one and allows an incredibly efficient workflow.
Pros
- Enables Productivity
- Effective Service
- Helps Innovate
- Reliable
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Caring
Please tell us why you think this review should be flagged.
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