


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Amr A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Integrated Virtual Conference Solution.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has seamless integration with Microsoft 365 applications and services. The app is constantly evolving with new features and updates.
What is your favorite aspect of this product?
My favorite aspect is the application's integration with various third-party project management applications.
What do you dislike most about this product?
Microsoft Teams application user interface has slow-responding actions buttons when the user switches between tabs or channels.
What recommendations would you give to someone considering this product?
It would be great to follow the Microsoft Teams official tutorials and to try the application with your colleagues.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Syed Waqqas M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
The best collaboration tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's a complete collaboration tool.
What is your favorite aspect of this product?
The whiteboard feature is just amazing!
What do you dislike most about this product?
The file-sharing feature is kinda irritating.
What recommendations would you give to someone considering this product?
Do try out the collaboration white board feature.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Miriam W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
It's a breeze to use, Workgroups at Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The greatest benefit this software offers is improved one-on-one communication, which is especially useful while working in silos. One of the numerous advantages of this software is that it facilitates better communication, boosts teamwork, and provides a convenient messaging tool that can be used on the go. Simple options for file sharing and real-time collaboration are provided by this intuitive program. Reducing email traffic and maintaining constant connectivity from remote locations is made possible by using a platform such as Microsoft Teams. In a world where more and more firms are moving to a remote workforce, this app's high-quality
What is your favorite aspect of this product?
With Microsoft Team, I can use Word, Excel, and PowerPoint in meetings, as well as Coouthring, Outosaving, and Offering to people and Social events, making it one of the most comprehensive options for both individual and group work. Gatherings allows me to schedule meetings, record and provide ideas for those meetings, and use the Whiteboard feature to visually communicate what I'm thinking. It's the ability to put the malleable shape to good use. It is helpful to have the ability to receive messages while making progress, and this framework does just that.
What do you dislike most about this product?
May be sluggish at times; this is mostly dependent on the user's internet speed and the load on the Microsoft Teams server. Certain functions are unavailable on mobile and the app isn't as feature-rich as the desktop edition of Microsoft Teams. Branding and personalization options are restricted, although Teams may be customized to a certain level.
What recommendations would you give to someone considering this product?
Microsoft Teams is a fantastic choice for any organization looking for an internal or external collaboration platform. It's also a good idea if you'd want to work more closely with companies and organizations outside of your own. The chat feature is a quicker and more dependable alternative to email. Quick and easy communication and teamwork are enabled via ad hoc meeting and voicecall.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
