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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Sumit S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Microsoft Teams: Features & Insights
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Enterprise Scalability: Teams offers advanced admin controls, organization-wide team setup, and Active Directory integration, making it perfect for large, complex enterprises.
What is your favorite aspect of this product?
What I like most about Microsoft Teams is its smooth integration with Microsoft 365, enabling efficient collaboration across documents, chats, and meetings all in one place.
What do you dislike most about this product?
What I dislike most is the messy interface and constant notifications, which can be hard to manage, particularly for new users.
What recommendations would you give to someone considering this product?
I recommend Microsoft Teams for Microsoft 365 users due to its seamless integration. However, expect a learning curve and take time to adjust settings to manage notifications effectively.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Gurdeep S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Great collaboration s/w and boost productivity.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless integration with Microsoft 365, ability to create new bots which could be integrated with LLM models, ChatGPT etc.
What is your favorite aspect of this product?
Easy to use and helpful to conduct daily team meetings.
What do you dislike most about this product?
Shows away even if user is available., Chats are visible to those who have left the meeting.
What recommendations would you give to someone considering this product?
Make sure to adjust the notification settings and working hours to not get overwhelmed with constant messages from teams creates unnecessary stress and limit using messaging from teams mobile for the same reason :)
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Samuel A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Very useful for communication, collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams integrates file storage, project management, video conferencing, chat, and meetings into a single platform. As a result, communication and cooperation are centralized and fewer tools are required for various tasks. Teams allows you to maintain a disciplined atmosphere and minimize communication noise by allowing you to set up different channels within each team to organize discussions by project or topic.
What is your favorite aspect of this product?
Microsoft Teams is great in many ways, so I appreciate it. Teamwork is accelerated with the ability to edit Microsoft 365 documents (Word, Excel, and PowerPoint) immediately in the platform in real time. Eliminate the need to switch platforms by integrating voice calls, video calls, and instant messaging into a single app.
What do you dislike most about this product?
Compared to other apps, notification settings are less customizable, which can cause you to miss crucial messages or receive too many alerts.
What recommendations would you give to someone considering this product?
Because it unifies all communication and teamwork capabilities into one platform, I suggest Microsoft Teams. You can chat, make video calls, exchange and edit documents in real time, and manage projects with ease.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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