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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Nasseer Q.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Dynamic Microsoft teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its seemsless integration with Microsoft 365ecosystem making it powerhouse for collaboration.
What is your favorite aspect of this product?
Integration is one of my favorite aspect of the prodiucts
What do you dislike most about this product?
I cannot find anything that I disliked about this amazing product.
What recommendations would you give to someone considering this product?
One of the best platform available with ease of integration , you can go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ravi K.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Nov 2023
easy to use and easy to collaborate with others
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, collaboration with other Microsoft products
What is your favorite aspect of this product?
business Meetings
What do you dislike most about this product?
files expiration
What recommendations would you give to someone considering this product?
not at this moment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Iain C.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Poor experience when linking with IOS headphones
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use
What is your favorite aspect of this product?
Instant messaging
What do you dislike most about this product?
screen sharing ease
What recommendations would you give to someone considering this product?
100% recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Cons
- Less Effective Service
- Less Reliable
Please tell us why you think this review should be flagged.
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