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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Miren M.
- Role: Human Resources
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2023
An essential tool in my organisation
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams includes everything - from instant messaging to employee townhalls and file sharing.
What is your favorite aspect of this product?
The ease of use and the fact everyone in my organisation uses it- Everyone is just a message away.
What do you dislike most about this product?
Sometimes it gets glitchy in big video conference meetings including hundreds of people.
What recommendations would you give to someone considering this product?
To make the most out of it with its many apps and integration possibilities.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Security Protects
Please tell us why you think this review should be flagged.
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Christiana I.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Good product but takes too long to load.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its features for free version are topnotch.
What is your favorite aspect of this product?
Its multi language support and the whiteboard tools.
What do you dislike most about this product?
When I launch MS Teams, it takes too long before it finishes loading.
What recommendations would you give to someone considering this product?
I will recommend it because of its unique features.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
The Best Collaboration Tool in the Market Bar None
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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