Microsoft Teams Logo Award Winner Product Badge
Microsoft Teams Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Teams

Composite Score
8.9 /10
CX Score
9.1 /10
Microsoft Teams
8.9 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Communications

88

Web & Desktop Conferencing

87

Mobility

86

Secure Access

85

Presence IM

84

Call Management

84

Centralized Management Portal

83

Audio Transcription

82

Continuous UCC

82

Session Border Controller

80

Speech Access and Personal Assistant

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Microsoft Teams Reviews

Shubham S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Very good product where we can connect with users

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Quick response

What is your favorite aspect of this product?

Effective communication

What do you dislike most about this product?

Video call

What recommendations would you give to someone considering this product?

Good product

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Includes Product Enhancements
  • Helps Innovate

Rohit M.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Microsoft Teams is awesome software with features

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams offers nice features with budget friendly prices to make sure to fulfill requirement in day to day operations and communication within the organization. It deliveries and provide useful features which are ease of use within consumption of less time.

What is your favorite aspect of this product?

Quality and features are my favorite aspect of this product which makes me to choose before other software to use in my day to day life.

What do you dislike most about this product?

Maybe some bugs which can be fixed or getting hang while searching something from history in chats. Sometimes not satisfactory quality of video over video conferencing

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

our most communication channel

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

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