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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Milind S.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product with all enterprise features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
- Easy to onboard and integrated if you are a Microsoft customer. - All required features available for running a business communication
What is your favorite aspect of this product?
- Easy to build apps and workflows to automate tasks
What do you dislike most about this product?
Copying messages is having a bug for very long.
What recommendations would you give to someone considering this product?
No better alternative for business communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mahika T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2024
My Take on Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The real strength of Teams lies in its integration with the entire Microsoft 365 suite. We can seamlessly share documents, collaborate on projects in real-time using tools like Excel and Word, and even schedule meetings directly within Teams. It's a one-stop shop for teamwork!
What is your favorite aspect of this product?
Gone are the days of endless email threads. Teams allows us to create different channels for specific projects or departments. Need to brainstorm a new marketing campaign? Hop on the "Marketing Brainstorm" channel and chat it up with the team in real-time
What do you dislike most about this product?
Teams can be a bit of a notification monster at times. With so many channels and conversations happening simultaneously, it's easy to get overwhelmed.
What recommendations would you give to someone considering this product?
Teams is a fantastic tool, but it works best when everyone embraces it. Encourage your team to actively participate in channels, share documents openly, and utilize the features like video conferencing for remote team members
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
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Aashish R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Microsoft Teams Expert Review
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I would not like to compare any other products with Microsoft Teams as they are also quite good in their own way. However, I have always liked and prefered Microsoft products for the organizations I have worked with. It is more easy to use and implement. I think Microsoft Teams is the best application in it's category especialy for business use.
What is your favorite aspect of this product?
All the features are good. The most I like is that it is a collaborative tool now and you can share the data very easily from Teams.
What do you dislike most about this product?
No dislikes as such but it hangs sometimes while sharing.
What recommendations would you give to someone considering this product?
If you are looking for a good messaging and collaborativve tool for your organization, then Microsoft Teams is the product which you should go with without any hesitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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