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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Anshul K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
variety of features, easy to use,user-friendly GUI
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its fantastic features
What is your favorite aspect of this product?
Chats section and organization tree feature
What do you dislike most about this product?
nothing dislike
What recommendations would you give to someone considering this product?
Its best for all types of business.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
MH A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2024
Great product for file sharing and chat!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's really integrated with Microsoft products, including SharePoint
What is your favorite aspect of this product?
The fun gifs and emojis you can send
What do you dislike most about this product?
it crashes sometimes, and always prompts me to use the new teams instead of just sending me automatically
What recommendations would you give to someone considering this product?
Great for enterprise, smaller businesses might not need something like this, maybe a simpler product would do
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Aviral G.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
No other in competition
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
There ia no other competitor
What is your favorite aspect of this product?
Everything is Great... Easy of doing
What do you dislike most about this product?
Frequent updates signs you out and you don't get notification for the same
What recommendations would you give to someone considering this product?
Everything is Great about this but application update could put you in trouble sometimes
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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