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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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William M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Great tool that streamlines all the work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out because it integrates seamlessly with ERPs and CRMs, creating efficient workflows that make our lives a lot easier. It’s a powerful tool that brings everything together, so you can manage tasks and collaborate without jumping between different platforms.
What is your favorite aspect of this product?
My favorite aspect of this product is how it streamlines workflows. It makes collaboration and task management so much easier by bringing everything into one place, so you can focus on getting work done efficiently.
What do you dislike most about this product?
Nothing to add.
What recommendations would you give to someone considering this product?
I’d recommend diving into the workflows and integrations early on. They’re super powerful and can really help you automate processes and keep everything organized. The more you customize it to fit your team's needs, the more you’ll get out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bob Z.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Aug 2024
Easy to implement but difficult to customize.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Plain and simple - integration with the Microsoft suite of products. If you're a Microsoft shop, this is a cost and time saver that will help boost productivity across departments.
What is your favorite aspect of this product?
It's integration with the other popular Microsoft products.
What do you dislike most about this product?
Getting to a qualified support person can be challenging especially when dealing with the Teams Voice module.
What recommendations would you give to someone considering this product?
Make sure the techs supporting it get thorough training as it's a typical Microsoft product - easy to use, convoluted to support!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
NAGESH K.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
"Great Team Collaboration Tool with Notification
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's got chat, video calls, file sharing, and even integrates with other Microsoft apps like Word and Excel. Plus, you can organize teams and channels to keep everything super organized.
What is your favorite aspect of this product?
My favorite part about Microsoft Teams is how it brings everything together in one place. I love how easy it is to collaborate with my team, whether it's chatting, sharing files, or having video meetings. It really streamlines the whole work process and keeps everything organized. Have you tried using it before? What's your favorite feature?
What do you dislike most about this product?
I totally get what you mean! While Microsoft Teams is awesome, one thing that can be a bit tricky is managing notifications. Sometimes I get so many notifications that it can be overwhelming. But hey, overall, it's a pretty handy tool for staying connected with the team. Have you found any workarounds for the notification overload?
What recommendations would you give to someone considering this product?
If you're thinking about trying out Microsoft Teams, I'd recommend taking some time to explore all its features. It's super versatile, so make sure to customize it to fit your team's needs. Also, don't forget to set your notification preferences early on to avoid getting bombarded with notifications like I sometimes do! Give it a go and see how it can boost your team's productivity. Let me know if you need any tips on getting started with it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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