


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Chiru Kumar R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Outstanding Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams offer a comprehensive suite of features, allowing users to operate all Microsoft apps from a single screen such as One drive, calendar, etc. Document management through OneDrive is timesaving, providing backup and easy accessibility.
What is your favorite aspect of this product?
This is the most secured product for files sharing. The audit history of calls and communications can be tracked. All the calls scheduled are integrated into calendar.
What do you dislike most about this product?
It would be preferable to change the ringtone for calls.
What recommendations would you give to someone considering this product?
This product is highly recommended for any industry/organization looking to securely manage communication and document sharing among groups of people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Swati B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Fantastic product from MS- easily integrated
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
being a part of MS suite
What is your favorite aspect of this product?
easily set up teams meeting through your outlook, get email reminder of missed messages
What do you dislike most about this product?
it is good product nothing as such i dislike about it but there is lot of opportunity to add on to its features
What recommendations would you give to someone considering this product?
Go ahead- by MS suite you will get it in the bundle
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shweta S.
- Role: Vendor Management
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2024
Best place for virtual meets
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
more reliable and secure to use, at one platform you can get everything
What is your favorite aspect of this product?
booking calendar and mainly meeting feature and with this many different versions of backgrounds.
What do you dislike most about this product?
popup option and multiple tab option is not there
What recommendations would you give to someone considering this product?
nothing as such
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
