Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.8 /10
CX Score
9.1 /10
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Microsoft Sharepoint
8.8 /10

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Midmarket category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 83

Collaboration

88

ECM Document Management

86

Access Permissions Management

85

Workflow Process Automation

85

Ediscovery Audit Trail

84

Metadata Management

84

Search

84

File Approvals Esignatures

83

Capture Channels

83

File Conversion

83

Mobile

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

78

Microsoft Sharepoint Reviews

Susmita B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Advanced Document Management: SharePoint offers robust document management capabilities, including version control, metadata tagging, and customizable document libraries. This level of control is often more sophisticated than what competitors provide. Users can easily track changes, revert to previous versions, and manage document lifecycles through retention policies Community Building Features: SharePoint includes social features that facilitate knowledge sharing and collaboration among employees, such as discussion boards and community sites, which are less common in other platforms.

What is your favorite aspect of this product?

Workflow Automation: SharePoint allows organizations to streamline processes such as document approvals and notifications without extensive coding knowledge with native workflow automation features and integration with Power Automate, This automation capability is more integrated compared to many other platforms.

What do you dislike most about this product?

Users report slow response times, frequent lags, and occasional site outages, which can disrupt workflow and productivity. This unreliability is a significant concern for teams relying on SharePoint for critical tasks SharePoint limits customization, particularly for on-premises versions. This can lead to a lack of flexibility in tailoring the platform to specific organizational needs

What recommendations would you give to someone considering this product?

Implement metadata tagging for documents to enhance searchability and organization. This practice allows users to find documents more efficiently by filtering based on specific criteria. Create a Structured Site Hierarchy: Organize your SharePoint sites logically, using a clear hierarchy that makes it easy for users to navigate between different departments or projects Manage Permissions Wisely: Set up clear permission structures to control access to sensitive information. Understand how permission inheritance works to avoid unintentional data exposure

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martin S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

An Essential Platform with Great Potential

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

Microsoft SharePoint stands out thanks to its smooth integration with Microsoft 365, which helps teams collaborate and work efficiently across tools like Teams and Outlook. It’s great for businesses of any size, offering customizable features for managing documents and workflows. SharePoint also shines with its strong security and version control, making it a solid choice for industries with strict data protection needs. While other platforms like Google Workspace also provide similar functions, SharePoint’s close connection to Microsoft tools gives it an edge for managing larger teams and projects.

What is your favorite aspect of this product?

My favorite feature of Microsoft SharePoint is its strong document management system. It makes organizing and collaborating on documents easy, thanks to features like version control and automated workflows. This ensures everyone works on the latest version of a document, reducing mistakes and improving teamwork. SharePoint also offers great search functionality and security features like audit trails and retention policies, which help businesses keep everything organized and compliant​.

What do you dislike most about this product?

One of the main drawbacks of Microsoft SharePoint is its steep learning curve. Its interface can be complex for new users, and understanding advanced features like metadata management and configuring search functions requires expertise. Additionally, integrating SharePoint with other Office 365 tools can be confusing, as users often struggle to decide which platform is best suited for specific tasks​. Without proper guidance, the system can become overwhelming, especially for teams without dedicated IT support​.

What recommendations would you give to someone considering this product?

f you’re considering Microsoft SharePoint, make sure to invest in training, as its features can be complex. Plan your implementation carefully to match your organization’s needs, and integrate it with other Microsoft 365 tools to enhance collaboration. It may also be helpful to have IT support to manage the system effectively and avoid confusion with its many features.

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Sneha S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

for document management

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint works better with Microsoft Office than other document management platforms, making it ideal for enterprises.

What is your favorite aspect of this product?

Google Calendar and Trello make job management easy.

What do you dislike most about this product?

The mobile app needs improvement compared to the PC version.

What recommendations would you give to someone considering this product?

for larger groups that need secure document storage and sharing,

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Caring