What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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Awards & Recognition

ManageEngine Site24x7 won the following awards in the Network Monitoring - Enterprise category

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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Site24x7.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative
5% Neutral
95% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Acts with Integrity

Feature Ratings

Average 79

Operational Dashboard

81

Network Reporting

81

Network Mapping

80

Traffic Monitoring

79

Network Analytics

79

Network Performance Management

78

Network Quality of Service

77

Network Environment Monitoring

76

Network Configuration Management

76

Network Compliance Management

75

Vendor Capability Ratings

Average 77

Quality of Features

82

Ease of Implementation

80

Ease of Data Integration

80

Vendor Support

80

Business Value Created

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Ease of Customization

74

Availability and Quality of Training

74

ManageEngine Site24x7 Reviews

IMRAN I.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

EASY TO USE, NOT PRICEY and FANTASTIC PRODUCT

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

I have only used 24*7 for monitoring of our cirtical websites and it is awesome product to have, we do not want any other product other than 24/7 it is service the purpose completely.

What is your favorite aspect of this product?

Monitoring of Websites and providing traces incase of any outage

What do you dislike most about this product?

Nothing that we dont like untill now

What recommendations would you give to someone considering this product?

They should include network monitoring as well

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sourav M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to Use & Highly Reliable Monitoring Tool

Likeliness to Recommend

8 /10

What differentiates ManageEngine Site24x7 from other similar products?

We were using New Relic, but have switched from that to Site24X7, for all the built in features and ability to implement using any agents deployed. The SSO is very helpful as well.

What is your favorite aspect of this product?

Zoho Site 24X7 Network Monitoring tool is great for writing complex rules that can define when the alerts are triggered. It has an SSO Integration that enables better user management. The network Analytics is superb. It gives an holistic understanding of various parameters during network outage or periodic server offlines. Moreover, as a tool, it is very easy to set up.

What do you dislike most about this product?

Better integrations with platforms like Teams etc would be an added advantage There are too many features so an easy to understand and read documentation will be better. Zoho Site 24X7 Network Monitoring as a tool can be more lucrative to start ups if the pricing is better suited for them.

What recommendations would you give to someone considering this product?

Zoho Site24x7, in particular, its website monitoring is suited to a medium company with a decent scale web backend with basic functionality. This is a great tool for viewing the quick insights on the loads and traffic are impacting the organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Includes Product Enhancements

Cons

  • Less Efficient Service

Pratik S.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Affordable Service for Startups and Small services

Likeliness to Recommend

8 /10

What differentiates ManageEngine Site24x7 from other similar products?

Reliability, affordability and Scale. These are the three-factor make Zoho site monitoring so good. We are a small-scale business. Zoho is the most affordable option in the market for us. The customisation and the configuration can be improved.

What is your favorite aspect of this product?

Feature complete. Zoho provides almost all of the features required for us. Applogs, real user monitoring and the Plugin ecosystem are great.

What do you dislike most about this product?

The UI can be improved with more graphs and analytics. A default dashboard template would be great as well.

What recommendations would you give to someone considering this product?

If you are looking for an affordable, feature-complete solution. You can buy the Product, it also has great pricing.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Cons

  • Vendor's Interest First

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