Zoho

ManageEngine Site24x7

Composite Score

7.3 /10

CX Score

7.7 /10

14 Reviews Write a Review

Claim Software

What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative

5% Neutral

95% Positive

Pros

Efficient Service
Effective Service
Client Friendly Policies
Performance Enhancing

Feature Ratings

Average 77

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Dependency Tracking

Enterprise Cloud Platform Support

Transaction Request Performance

Application Logging

Code Performance Monitoring

Server Monitoring

Non-Commodity Operating Systems

Application Metric Reporting

Vendor Capability Ratings

Average 80

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Also Featured in...

Network Monitoring - Enterprise

Score 7.5

View ManageEngine Site24x7 in this category (opens in a new tab)

Remote Monitoring and Management

Score 7.4

View ManageEngine Site24x7 in this category (opens in a new tab)

ManageEngine Site24x7 Reviews

Simeone C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Comprehensive monitoring tool

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Compared to other leading monitoring solutions, Site24x7 is known for offering a competitive pricing structure with flexible plans that cater to businesses of all sizes.

What is your favorite aspect of this product?

all-in-one monitoring capability that covers infrastructure, network, cloud, and application performance in a single platform.

What do you dislike most about this product?

limited customization options for dashboards and reports.

What recommendations would you give to someone considering this product?

Site24x7 offers a comprehensive suite of monitoring tools, including infrastructure, network, application performance, real user monitoring (RUM), and synthetic checks. Take advantage of these integrated features to gain full visibility across your IT landscape, which can help you identify and resolve issues faster.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Zimmerman Y.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Excellent and full of features

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

With 24x7 it is possible to obtain a wide range of automations and monitoring, with a very lightweight agent it was possible to monitor the status of our client applications in real time.

What is your favorite aspect of this product?

The wide availability of resources and the very intuitive web interface, in addition to the possibility of management via App

What do you dislike most about this product?

Allow sending notifications via Whatsapp or teams.

What recommendations would you give to someone considering this product?

Without a doubt, it is the best tool on the market for monitoring and automation. Very complete, with diverse resources and integration with third-party tools.

Pros

Trustworthy
Unique Features
Saves Time
Altruistic

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Does what we need it to, when we need it to.

Likeliness to Recommend

7 /10

Pros

Reliable
Efficient Service
Respectful
Acts with Integrity

Cons

Commodity Features
Vendor's Interest First

ManageEngine Site24x7

What is ManageEngine Site24x7?

Company Details

Need Assistance?

ManageEngine Site24x7 Ratings

83 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love ManageEngine Site24x7?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Dependency Tracking Tracking the performance of all application dependencies.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Code Performance Monitoring Tracking application performance at the code-base level.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Network Monitoring - Enterprise

Remote Monitoring and Management

ManageEngine Site24x7 Reviews

Simeone C.

Comprehensive monitoring tool

Likeliness to Recommend

Pros

Zimmerman Y.

Excellent and full of features

Likeliness to Recommend

Pros

Does what we need it to, when we need it to.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Dependency Tracking

Enterprise Cloud Platform Support

Transaction Request Performance

Application Logging

Code Performance Monitoring

Server Monitoring

Non-Commodity Operating Systems

Application Metric Reporting

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training