What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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Awards & Recognition

ManageEngine Site24x7 won the following awards in the Network Monitoring - Enterprise category

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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Site24x7.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative
5% Neutral
95% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Acts with Integrity

Feature Ratings

Average 79

Operational Dashboard

81

Network Reporting

81

Network Mapping

80

Traffic Monitoring

79

Network Analytics

79

Network Performance Management

78

Network Quality of Service

77

Network Environment Monitoring

76

Network Configuration Management

76

Network Compliance Management

75

Vendor Capability Ratings

Average 77

Quality of Features

82

Ease of Implementation

80

Ease of Data Integration

80

Vendor Support

80

Business Value Created

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Ease of Customization

74

Availability and Quality of Training

74

ManageEngine Site24x7 Reviews

Matias A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Monitor Your Website with Ease

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Site24x7 separates itself from similar alternatives by giving real-time analytics on your website's user experience. RUM can provide helpful information about their interactions, such as page load times, browser-specific issues, and geographical performance differences. This tool assists website owners in addressing bottlenecks and optimizing their user experience, increasing customer satisfaction and conversion rates. Site24x7 includes an Application Performance Monitoring (APM) module for complete web application tracking.

What is your favorite aspect of this product?

With its intuitive design and simple graphics, navigating the app is simple. The comprehensive monitoring tools, which include website uptime, server performance, and network monitoring, provide a broad perspective of your digital infrastructure without overwhelming the user with complexity. This tool assists you in identifying performance lags in your apps, determining the root causes of problems, and optimizing your online app's overall performance. Businesses may improve their internet reputation and client happiness by monitoring and updating applications in real-time.

What do you dislike most about this product?

In terms of improvement, Site24x7 could enhance its reporting capabilities by integrating advanced data visualization options. Adding interactive charts, graphs, and trend analysis tools would enable users to extract deeper insights from the monitoring data, facilitating better decision-making and providing a more engaging reporting experience.

What recommendations would you give to someone considering this product?

For your website monitoring needs, I heartily recommend Zoho ManageEngine Site24x7. Its distinct features, such as Real User Monitoring and APM Insight, set it apart from similar applications on the market, providing essential insights into your website's performance and user experience. Site24x7 provides businesses with the tools they need to optimize their online presence, resulting in increased customer satisfaction, higher conversion rates, and business growth, thanks to its user-friendly interface and comprehensive monitoring features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Solid offering, decent set of tools

Likeliness to Recommend

5 /10

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Respectful

Cons

  • Under Delivered
  • Charges for Enhancements
  • Slower Product Innovation

Jack w.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Complex functions but totally worth it

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

It has to be the effective monitoring model. The monitor covers all aspects from server health, IIS to certificate health in real time. Site24x7 helps us automate internal monitoring very effectively.

What is your favorite aspect of this product?

It works perfectly for our internal monitoring. The agents monitor internal connectivity smoothly, sending alerts of downtimes immediately.

What do you dislike most about this product?

Without some fine tuning, the SQL monitor could get quite noisy.

What recommendations would you give to someone considering this product?

I'm putting forward a positive recommendation to them because Site24x7 is very efficient in what it does.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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