Zoho

ManageEngine Site24x7

Composite Score

7.8 /10

CX Score

8.2 /10

17 Reviews Write a Review

Claim Software

What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 87%
Conflict Resolution:: 97%
Strategy & Innovation:: 95%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Effective Service
Performance Enhancing
Trustworthy

Feature Ratings

Average 79

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Transaction Request Performance

Enterprise Cloud Platform Support

Dependency Tracking

Application Logging

Code Performance Monitoring

Application Metric Reporting

Error Reporting

Server Monitoring

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Remote Monitoring and Management

Score 7.9

View ManageEngine Site24x7 in this category (opens in a new tab)

Network Monitoring - Enterprise

Score 7.6

View ManageEngine Site24x7 in this category (opens in a new tab)

ManageEngine Site24x7 Reviews

Jose C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic product!

Likeliness to Recommend

6 /10

What differentiates ManageEngine Site24x7 from other similar products?

the difference is that the suite is the price, it has a very tentative one and that is why it is attractive in the market.

What is your favorite aspect of this product?

the suite it is very dynamic and usable it has many improvements it is very practical

What do you dislike most about this product?

what I dislike is that it must be much more commercial and be able to become a suite like google or microsoft

What recommendations would you give to someone considering this product?

the product is excellent and at a very good price, it is I think one of the few suites that gives you many advantages and details for so little money.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

all monitoring in one console

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Transparent
Helps Innovate
Reliable

ManageEngine Site24x7

What is ManageEngine Site24x7?

Company Details

Need Assistance?

ManageEngine Site24x7 Ratings

85 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ManageEngine Site24x7?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Dependency Tracking Tracking the performance of all application dependencies.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Network Monitoring - Enterprise

ManageEngine Site24x7 Reviews

Jose C.

Fantastic product!

Likeliness to Recommend

Pros

all monitoring in one console

Likeliness to Recommend

Pros

Feature Ratings

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Transaction Request Performance

Enterprise Cloud Platform Support

Dependency Tracking

Application Logging

Code Performance Monitoring

Application Metric Reporting

Error Reporting

Server Monitoring

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization