What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

9% Negative
0% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 80

Remote NOC, SOC, Helpdesk Integration

86

Endpoint Backup

84

Network Management

84

Remote Control

82

Discovery

79

Real User Monitoring

79

Patch Management

78

Process Automation

77

Support for IoT Devices

75

Mobile Device Management

74

Anti Malware Signature Detection

69

Vendor Capability Ratings

Average 78

Quality of Features

86

Business Value Created

84

Breadth of Features

81

Ease of Data Integration

80

Ease of IT Administration

80

Ease of Implementation

80

Ease of Customization

79

Usability and Intuitiveness

73

Vendor Support

72

Availability and Quality of Training

71

Product Strategy and Rate of Improvement

67

ManageEngine Site24x7 Reviews

Jacob A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Comprehensive and Powerful

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Powerful alerting and reporting: Site24x7's powerful alerting and reporting features allow administrators to stay up-to-date on the status of their IT infrastructure and to generate detailed reports on performance and availability.

What is your favorite aspect of this product?

Site24x7 can monitor most IT infrastructure components without the need to install agents. This simplifies deployment and maintenance and makes Site24x7 a good choice for businesses with remote or distributed infrastructure.

What do you dislike most about this product?

Limited support for cloud-native technologies: Site24x7's support for cloud-native technologies such as Kubernetes and Docker is not as comprehensive as some of its competitors, such as Datadog and New Relic.

What recommendations would you give to someone considering this product?

If you are using cloud-native technologies, consider using a complementary monitoring solution: Site24x7's support for cloud-native technologies is limited, so you may want to consider using a complementary monitoring solution such as Datadog or New Relic to monitor your cloud-native infrastructure.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Site24/7 is Good

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

The notifications are right on time. Many times we are alerted before customers even begin to shout

What is your favorite aspect of this product?

The real time website monitoring.

What do you dislike most about this product?

I do not dislike any part of it. It fit it purpose for which we deployed for

What recommendations would you give to someone considering this product?

It is a good monitoring tool

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matias A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Monitor Your Website with Ease

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Site24x7 separates itself from similar alternatives by giving real-time analytics on your website's user experience. RUM can provide helpful information about their interactions, such as page load times, browser-specific issues, and geographical performance differences. This tool assists website owners in addressing bottlenecks and optimizing their user experience, increasing customer satisfaction and conversion rates. Site24x7 includes an Application Performance Monitoring (APM) module for complete web application tracking.

What is your favorite aspect of this product?

With its intuitive design and simple graphics, navigating the app is simple. The comprehensive monitoring tools, which include website uptime, server performance, and network monitoring, provide a broad perspective of your digital infrastructure without overwhelming the user with complexity. This tool assists you in identifying performance lags in your apps, determining the root causes of problems, and optimizing your online app's overall performance. Businesses may improve their internet reputation and client happiness by monitoring and updating applications in real-time.

What do you dislike most about this product?

In terms of improvement, Site24x7 could enhance its reporting capabilities by integrating advanced data visualization options. Adding interactive charts, graphs, and trend analysis tools would enable users to extract deeper insights from the monitoring data, facilitating better decision-making and providing a more engaging reporting experience.

What recommendations would you give to someone considering this product?

For your website monitoring needs, I heartily recommend Zoho ManageEngine Site24x7. Its distinct features, such as Real User Monitoring and APM Insight, set it apart from similar applications on the market, providing essential insights into your website's performance and user experience. Site24x7 provides businesses with the tools they need to optimize their online presence, resulting in increased customer satisfaction, higher conversion rates, and business growth, thanks to its user-friendly interface and comprehensive monitoring features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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