In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
Segmentation
A/B Testing
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Michael W.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to use, provides loads of features for emails
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The abilitlity to use SMS messaging, newly created tool which has changed the way we market to our customers.
What is your favorite aspect of this product?
How easy it is to setup a campaign and create email templates.
What do you dislike most about this product?
The cost, Sometimes we go over our contact limit and MailChimp doesn't tell you this until you get the bill. Everytime we import contacts we double check to make sure we haven't gone over our limit
What recommendations would you give to someone considering this product?
If you're looking for a easy to use email campaign tool, Mailchimp should be the one you pick.
Pros
- Reliable
- Trustworthy
- Respectful
- Helps Innovate
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Gaurav G.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
Best product for email marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It has one of the best capabilities for email marketing and newsletters automation.
What is your favorite aspect of this product?
Ease of creating newsletters and testing them before they hit the users mailboxes. Low spam rate
What do you dislike most about this product?
Nothing is there for dislike as it is the best product for email marketing.
What recommendations would you give to someone considering this product?
Definitely consider it for email marketing and newsletter creation.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Annah B.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
A Powerful Marketing Automation Software
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's a resourceful marketing software. Well equipped and easy to understand
What is your favorite aspect of this product?
I like that Mailchimp delivers as a marketing automation solution. Besides automation, it also handles business email marketing needs.
What do you dislike most about this product?
It is all we needed and no issues with Mailchimp.
What recommendations would you give to someone considering this product?
Mailchimp has delivered and I wholeheartedly recommend it to prospective users
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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