What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Mobile Optimized
Contact Database
Auto-Responders
A/B Testing
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2024
For the price, I believe some competitors offer mo
Likeliness to Recommend
Pros
- Transparent
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Alejandra V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2024
Great, easy to use software
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's comprehensive, yet easy to work on.
What is your favorite aspect of this product?
It's comprehensive, yet easy to work on.
What do you dislike most about this product?
Time to learn at the beggining.
What recommendations would you give to someone considering this product?
To get a good training, tutorial first.
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable
Trevor B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to get going, but lacks the real "meat".
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The ease of implementation and setup make it an attractive offering for new companies needing a quick solution.
What is your favorite aspect of this product?
Very quick and easy to get going.
What do you dislike most about this product?
Restricts your ability to do more with the platform.
What recommendations would you give to someone considering this product?
Make sure you're considering your future needs when selecting this platform.
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Generous
- Less Friendly Negotiation
- Slower Product Innovation