In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Alejandra V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2024
Great, easy to use software
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's comprehensive, yet easy to work on.
What is your favorite aspect of this product?
It's comprehensive, yet easy to work on.
What do you dislike most about this product?
Time to learn at the beggining.
What recommendations would you give to someone considering this product?
To get a good training, tutorial first.
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Dennis J.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Amazing product
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's very easy to use.
What is your favorite aspect of this product?
The free version will give you a lot of aspects already.
What do you dislike most about this product?
For e-commerce there are better options.
What recommendations would you give to someone considering this product?
I would recommend trying this and Klaviyo and compare them, to see what you like most. For ecommerce, klaviyo is a lot better though.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aurora P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
A Great and Reliable Email Marketing Solution
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp has been a very powerful and reliable email marketing and automation solution. I am impressed by the reliability of Mailchimp.
What is your favorite aspect of this product?
Mailchimp has efficient features that have been working so well for us. I am impressed by the ease of customization of Mailchimp.
What do you dislike most about this product?
There is nothing bad about Mailchimp. It works perfectly.
What recommendations would you give to someone considering this product?
I do recommend Mailchimp. Mailchimp is sensational.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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