In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Crisanne G.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jul 2021
Easy to use
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
You can create landing pages for subscribers to view.
What is your favorite aspect of this product?
It has a/b testing and you can create landing pages for your mailing lists.
What do you dislike most about this product?
It takes a long time to get the hang of using it.
What recommendations would you give to someone considering this product?
Definitely watch some youtube videos before starting.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rebekah L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Easy, simple and stress free!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Easy to learn and use and has tons of features!
What is your favorite aspect of this product?
I don't have to worry about customers getting emails if they have unsubscribed even if they get re-added.
What do you dislike most about this product?
Pricing is pretty high but nothing other than that!
What recommendations would you give to someone considering this product?
If you need to up your game with templates and images and make sure that your customers are getting the emails needed, then this is a must-have!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Marissa N.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Took very little time and effort to learn
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp was very easy to learn. With the drag and drop features, it took little time to format emails and the automation/ analytics were very clear.
What is your favorite aspect of this product?
I enjoy the warnings that they feature to ensure that you have the best email. As you input a subject line, they make suggestions as well as suggestions to many other aspects of the email to ensure you aren't being sent to spam.
What do you dislike most about this product?
I do wish there was more customization in the design, it can feel as if many of your emails look the same with sticking to the drag and drop features.
What recommendations would you give to someone considering this product?
I would recommend taking advantage of the automation marketing. You can select specific triggers that really take a lot of work off of your plate!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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