In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Emma B.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Aug 2021
A must-have tool for sending out email newsletters
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Without a budget, you establish a new business for free and respond to high-quality demand. I was able to quickly understand consumer problems and interests and implement a short action cycle.
What is your favorite aspect of this product?
The large range of things that may be done for free, as well as the great level of personalization, are, in my opinion, the strong aspects. Because HTML email production is intended with a great degree of flexibility in mind, I'm curious if it can deliver information with the user interface that you wish to display. It is not only simple to use as email delivery software, but it can also be used to develop LP pages that can be visited by email, increasing its value. Regardless of the fact that it is a template, I am thankful for the opportunity to make beautiful things.
What do you dislike most about this product?
It may be used intuitively; there is no specific navigation on how to use it, thus it is understood via practice.
What recommendations would you give to someone considering this product?
the number of home lists that exist. I believe it is straightforward to find work in a firm that does not employ MA but desires to improve internal sales.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Crisanne G.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jul 2021
Easy to use
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
You can create landing pages for subscribers to view.
What is your favorite aspect of this product?
It has a/b testing and you can create landing pages for your mailing lists.
What do you dislike most about this product?
It takes a long time to get the hang of using it.
What recommendations would you give to someone considering this product?
Definitely watch some youtube videos before starting.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rebekah L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Easy, simple and stress free!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Easy to learn and use and has tons of features!
What is your favorite aspect of this product?
I don't have to worry about customers getting emails if they have unsubscribed even if they get re-added.
What do you dislike most about this product?
Pricing is pretty high but nothing other than that!
What recommendations would you give to someone considering this product?
If you need to up your game with templates and images and make sure that your customers are getting the emails needed, then this is a must-have!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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