In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Pritam D.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Sep 2021
Best Email Marketing Tool For Your Business
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It have lot of unique feature which help you a lot and increate your productivity some of them are , 1> It's easy to configure automated messages for your customer. 2> Creating interactive landing pages. 3> AI powered tool and widgets which is very helpful. 4> Great market analysis capabilities which help you to understand market better . 5> Easy integration with social media and other third party applications. 6> You can easily save contacts and very easy to segment your customers.
What is your favorite aspect of this product?
It's very useful platform for handling bulk emailing and email marketing , some of the useful features are, 1>MailChimp provides a clean simple interactive interface with powerful editors. 2>Easy implementation and easy to integrate with other application. 3>The email builder with drag and drop feature save's lot of time and is have a dashboard feature for quick view of the email results. 4>You can easily integrate with social media platform for conducting campaigns and connect with different analytics platform to know the performance and market demand. 5>You can brand each page and make it look good while still keeping it streamlined.
What do you dislike most about this product?
No doubt it's a great product but some more feature and improvement can make it more better and effective. Some of the are like , 1> To configure own email template you need to have good HTML knowledge that is not very much suitable if you are into non technical. 2> The Generated analysis report is informative but the template looks quite boring and old. 3> For mobile it's not good enough and not very much responsive. 4> Adding more email templates will be helpful and Require little improvement on the design of the UI
What recommendations would you give to someone considering this product?
If you are looking for a free to start email marketing platform, MailChimp is probably the best choice on the market. It provides lot of feature for free. The ability to tag makes it easy to segregate your lists and customers. The reporting tolls will helps you to know what is working or needs improvement. Some good feature are there to conduct social media marketing and conducting campaigns as well. It's having a great customer support with lot of supporting document which definitely will help you to start .
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Sapna N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Good Software for Email Automation Needs
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Ease of customization and automation
What is your favorite aspect of this product?
Workflow management
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Good system for marketers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Laerte J.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Best email automation tool in the market
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp has a easier interface to add your lists, automate and create your email.
What is your favorite aspect of this product?
Clean and easy interface. Easy to add emails and lists.
What do you dislike most about this product?
Don't have a CRM software together and don't have landing pages
What recommendations would you give to someone considering this product?
If you need email marketing automation only is the best tool by far.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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