In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Analytics
Mobile Marketing Management
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Sulaiman D.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Mailchimp makes email marketing easier
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
With the use of tags in the tool, you can easily send personalized email marketings to subscribers that increase open rates and the tool delivers emails faster compared to other tools that I have evaluated in the past like Brevo formally sendinblue
What is your favorite aspect of this product?
I Like the social media integration with this tool which makes it easy for me to integrate FACEBOOK, TWITTER, INSTAGRAM AND LINKEDIN in this tool to auto post and schedule social media posts through this tool at the same price of the email marketing plan, I like the user interface as well, is clean and easy to get adapted to
What do you dislike most about this product?
You need to maintain a high email marketing knowledge to avoid suspension even when you are not aware of which policy you have violated. Using their API into your own app costs a lot of money and needs a lot of experitize
What recommendations would you give to someone considering this product?
If you need to leverage professional email marketing at a fair cost, then I would recommend this tool because it is fairly priced and yet with good looking templates
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jason G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
its a Fantastic website to use have been using it
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
its cost effective at times and has ton of features . Mainly it manages a large amount of data and sends emails immediately
What is your favorite aspect of this product?
A/B testing in emails as we can test it and have a good funnel
What do you dislike most about this product?
Cost can be reduced
What recommendations would you give to someone considering this product?
Consider start to use mailchimp when you have minimum 5000 mails to be cost effective
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akshit G.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2024
Great Product, Best in Email Marketing!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It is one of the easiest and oldest email marketing tools with easiest implementation and end use
What is your favorite aspect of this product?
The favorite aspect is so many new and customisable templates which satisfy all the requirements
What do you dislike most about this product?
Sometimes I feel the pricing is little higher than competitors
What recommendations would you give to someone considering this product?
It is a first choice for Email Marketers so one should try before considering others
Pros
- Trustworthy
- Caring
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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