In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Hozam A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Should work more to stay in the competition.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Maybe it's easier to use than other similar products.
What is your favorite aspect of this product?
The ability to send bulk emails without considered as spam.
What do you dislike most about this product?
The slow improvement.
What recommendations would you give to someone considering this product?
It's good to start with.
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Cons
- Charges for Enhancements
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Leena J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2022
Email marketing service for managing mailing lists
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp works great for small businesses that are looking to grow and develop. In fact, if you have less than 2,000 email subscribers, the basic plan is free to use.
What is your favorite aspect of this product?
MailChimp has a number of effective templates that are made available to users once they have an account. MailChimp is actually free up to 2,000 contacts, but they’ll include their logo under your campaign and subscription form. You can also upgrade your account if you prefer to have this logo removed from your outgoing mail.
What do you dislike most about this product?
There is a definite learning curve to using MailChimp, especially if you’ve used other email marketing programs in the past. It can take a lot more time to design and organize a campaign so it is where you want it to be. Also MailChimp reserves the right to either suspend or cancel your account without prior notification.
What recommendations would you give to someone considering this product?
Mailchimp is an American marketing automation platform and email marketing service for managing mailing lists and creating email marketing campaigns to send to customers.
Pros
- Trustworthy
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
María José P.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Grow faster with Mailchimp
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Thanks to Mailchimp, the marketing strategies that can be generated are more effective. It is an excellent strategy to publicize a product, service or company in a massive and fast way. With this system we can save costs in research to find potential customers because we do it in an automated way through email.
What is your favorite aspect of this product?
With this multi-functional tool you can create advertising campaigns controlling very basic and easy to apply functions. In Mailchimp we could include from designed images to links to sales landing pages generating more sales at the end of each project. The system can be applied with a wide variety of applications and platforms that link to email.
What do you dislike most about this product?
Although this system contains several templates it does not allow sharing advanced designs with other email addresses which makes it impossible to create campaigns between two or more users. The mobile version does not contain the same features as the desktop version in most applications.
What recommendations would you give to someone considering this product?
Mailchimp is a system that helps small businesses to build their customer base, but it is necessary to be able to install an initial instructional tutorial on how to use each of the functions. It could also improve the response speed of both the technical support staff and the platform itself, and reports could be generated every time the user requires an e-mail backup.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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