In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mailchimp.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Mobile Marketing Management
Marketing Analytics
Marketing Project Management
Recommended Best Action
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
great entry product thats easy to use and feature
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Jacqueline j.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2022
The survey isn’t well built. Kind of confusing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Not much.
What is your favorite aspect of this product?
It lacks a lot so N/A
What do you dislike most about this product?
It’s limiting
What recommendations would you give to someone considering this product?
Get something that includes more CRM feautures
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Helps Innovate
Cons
- Less Inspiring
- Less Generous
- Commodity Features
Please tell us why you think this review should be flagged.
Aaryck E.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2022
Good On Price, Good on Features, It's Fine!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Here's the thing: Mailchimp isn't that different from other products. I personally think Klaviyo is deeper and more innovative. However, Mailchimp integrates with our commerce platform better and that's not a fault on Klaviyo or a bonus for Mailchimp: it's because our website teams has coded our commerce platform (Magento v 1.x) so much that Mailchimp is the only one that they managed to get the API working. So, with that being said, we have two (yes, 2) email marketing platforms haha.
What is your favorite aspect of this product?
My favorite aspect of Mailchimp is its simplicity, training features, and it's spam compliance. I get better open rates with Mailchimp more than Klaviyo and it's better with batch sending that I've used before.
What do you dislike most about this product?
I don't dislike Mailchimp. It's fine. It does everything we need it to. It is a little bland on features and it what has to offer it does it well. I can't complain about it but I also can't particularly rave about it either.
What recommendations would you give to someone considering this product?
If you have a commerce platform on your website, make sure Mailchimp integrates with it well. It should and with that, you can build customer journeys and workflows. I recommend also figuring out your budget for email marketing. Mailchimp isn't expensive but if you have a lot of users, Mailchimp tends to skew more expensive once you pass a certain threshold of users. Just a heads up!
Pros
- Trustworthy
- Effective Service
- Caring
- Saves Time
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.